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Description
Gmelius is the first collaboration platform to integrate with your tools and bring your team together. Gmelius turns email into a collaborative, flexible channel that allows all your team members to stay in touch while working from their favorite tools (e.g., Gmail, Slack or Zoom). Gmelius unites internal and external communication, while giving your team the tools they need to collaborate, such as shared inboxes and shared labels, internal emails notes, shareable project boards and email sequences, email templates and shareable email sequences.
Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Desktop.com
Gmail
Google Calendar
Google Meet
Google Workspace
Salesforce
Shift
Shopify
Integrations
HubSpot CRM
HubSpot Customer Platform
Desktop.com
Gmail
Google Calendar
Google Meet
Google Workspace
Salesforce
Shift
Shopify
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$10 per user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gmelius
Founded
2016
Country
Switzerland
Website
gmelius.com
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Email Tracking
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management