Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Glynk is a customer support platform that's specifically for SaaS companies looking to unify KB articles and Community answers. We have built an online community from scratch and grown it to 2,000,000 members. We have learned many lessons from this journey. To make it a thriving community, we worked on the most difficult UX problems, engagement issues and retention. The result is a world-class community platform that actually works. We are not like other platforms. We don't have a list of features that can be sold. Instead, we offer a variety of proven experiences that will engage your members and help build the community you've always wanted. We will guide you through the initial stages of your launch and onboarding to ensure that your members feel comfortable.
Glynk is a great tool for you if Community is at the heart of your strategy.
Description
Vanilla Forums makes it easy to create an online community your customers and audience will love. Our open source and hosted products are used by thousands of companies to increase brand loyalty, brand advocacy, and lower customer service costs. Vanilla's customers include a wide range of companies from all over the globe.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Zendesk
Yes
Chatwee
No
Clicky
No
Craft CMS
No
Easyflow
No
Hootsuite
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Kryptronic eCommerce
No
Mailchimp
No
Integrations
Zendesk
Yes
Chatwee
Yes
Clicky
Yes
Craft CMS
Yes
Easyflow
Yes
Hootsuite
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Kryptronic eCommerce
Yes
Mailchimp
Yes
Pricing Details
$499
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Glynk
Founded
2015
Country
United States
Website
glynk.com
Vendor Details
Company Name
Vanilla Forums
Founded
2009
Country
Canada
Website
vanillaforums.com
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
Yes
Content Syndication
Yes
Feedback Collection
No
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
Yes
Video Conferencing
Yes
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Social Networking
Activity / News Feed
Yes
Advertising Management
Yes
Blogs
No
Data Security
Yes
Event Management
Yes
Group Management
Yes
Media Library
Yes
Privacy Options
Yes
Real-time Chat
No
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
Yes