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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Glynk is a customer support platform that's specifically for SaaS companies looking to unify KB articles and Community answers. We have built an online community from scratch and grown it to 2,000,000 members. We have learned many lessons from this journey. To make it a thriving community, we worked on the most difficult UX problems, engagement issues and retention. The result is a world-class community platform that actually works. We are not like other platforms. We don't have a list of features that can be sold. Instead, we offer a variety of proven experiences that will engage your members and help build the community you've always wanted. We will guide you through the initial stages of your launch and onboarding to ensure that your members feel comfortable. Glynk is a great tool for you if Community is at the heart of your strategy.

Description

StoryPrompt, a video-first community platform, is designed to help customer-centric businesses reach more people face-to–face. StoryPrompt is the first of its kind and uses asynchronous video technology to connect community builders with customers on a personal level. It also collects testimonials, reviews and other powerful user generated content. Simply create a link and send it out. Video or audio responses will be automatically transcribed, captioned, and collected in no time. StoryPrompt allows you to quickly collect video content from your community. It also provides all the tools necessary to create a vibrant video-first online community. StoryPrompt allows you to host one-on-one and group discussions with clients, colleagues, peers, fans, or co-workers via asynchronous video. It is both face-to-face as well as asynchronous. Engage your community with video, audio, threads and direct messages. You can also use group chats, polls and other tools.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Axis LMS Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Zendesk No 
Zoho CRM No 

Pricing Details

$499
Free Trial No 
Free Version No 

Pricing Details

$79 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Glynk

Founded

2015

Country

United States

Website

glynk.com

Vendor Details

Company Name

StoryPrompt

Founded

2022

Website

storyprompt.com

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management No 
Community Management Yes 
Content Syndication Yes 
Feedback Collection No 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Product Features

Coaching

Appointment Scheduling No 
Billing & Invoicing No 
Business Coaching No 
Client Management No 
Goal Setting / Tracking No 
Life Coaching No 
Mentor/Coach Matching No 
Program Management No 
Progress Tracking No 
Sport Coaching No 

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

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