Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Glow stands out as a top-tier online research platform designed to facilitate swift and informed decision-making. With unparalleled access to a vast network of over 100 million consumers and 6 million businesses globally, accompanied by a team of experts available when needed, Glow empowers users to refine their market research processes and confidently act on their findings. Validate your concepts prior to launching them into the market, enabling you to gauge consumer interest and discover the right product-market alignment, ultimately saving valuable time and resources while instilling confidence in your investment choices. Monitor your brand’s health in real-time with an intuitive interface that allows for rapid deployment, ensuring you achieve trustworthy insights regarding the effectiveness of your brand-building efforts. Stay ahead of the curve by acquiring current insights about competitors, significant industry players, and growth trends within the market, revealing opportunities that can help you dominate your sector. By leveraging Glow’s resources, businesses can make informed strategic decisions that propel them forward.
Description
Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
Yes
Freshchat
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Jobma
Yes
Meteora
Yes
Microsoft Outlook
No
Salesforce
No
Slack
No
Integrations
Axis LMS
No
Freshchat
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Jobma
No
Meteora
No
Microsoft Outlook
Yes
Salesforce
Yes
Slack
Yes
Pricing Details
$50 per month
Free Trial
No
Free Version
Yes
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Glow
Founded
2013
Country
Australia
Website
www.glowfeed.com
Vendor Details
Company Name
SurveySensum
Founded
2018
Country
India
Website
www.surveysensum.com
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
No
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No