Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Email remains a cherished tool for communication, having largely maintained its relevance in a rapidly evolving technological landscape compared to other global communication methods. Today, individuals typically access their personal email through mobile service providers, popular free platforms such as GMail, Hotmail, or Yahoo, or even through messaging on social media networks. For those in the workforce, there is often an additional layer in the form of a business email account supplied by an employer. Complications can arise when a relationship with any of these services comes to a close, whether it be due to job changes or a shift in loyalty from a social network. At that point, the challenge of transferring your emails to a new service becomes urgent, as many providers, including free ones, are reluctant to let go of their users. This scenario is particularly troublesome with paid ISPs that offer business email services, as moving away from them can feel like an uphill battle. Ultimately, the need to adapt and ensure seamless communication remains crucial in today's digital age.
Description
Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!
API Access
Has API
No
API Access
Has API
No
Integrations
Copper
No
Dialpad Support
No
Dropbox
No
HubSpot Customer Platform
No
HubSpot Marketing Hub
No
Integrately
No
JustCall
No
Pabbly Connect
No
Pipedrive
No
Quickwork
No
Integrations
Copper
Yes
Dialpad Support
Yes
Dropbox
Yes
HubSpot Customer Platform
Yes
HubSpot Marketing Hub
Yes
Integrately
Yes
JustCall
Yes
Pabbly Connect
Yes
Pipedrive
Yes
Quickwork
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GlossiveTech
Website
glossivetech.com/software.html
Vendor Details
Company Name
Helpwise
Founded
2019
Country
United States
Website
helpwise.io
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Product Features
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
Yes