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Description
It's important to acknowledge that each customer is distinct, particularly large corporations that operate with intricate structures and procedures. However, delivering tailor-made solutions can be expensive and impractical. Our TEM solution integrates our B2B portal suite with additional valuable data, workflows, and integrations. This thoughtfully crafted approach guarantees that the unique requirements of your clients are satisfied through a ready-made and cost-effective solution. The expenses associated with telecom services account for a significant proportion of a corporation's overall budget, largely due to the ongoing management of employee devices and services. Corporations already have established business systems and processes, and they expect their telecom partners to accommodate their established methods rather than forcing a change. Our services streamline telecom management by eliminating manual, labor-intensive tasks, ultimately reducing costs and enhancing efficiency for our clients. In doing so, we not only meet their expectations but also foster a more productive partnership.
Description
TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
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Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Globys
Founded
2008
Country
United States
Website
www.globys.com/solution/tem/
Vendor Details
Company Name
Convergence Analytics
Founded
2007
Country
Belgium
Website
www.convergence-analytics.com
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting