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Description

In today's landscape, businesses encounter unprecedented risks that require strategic management. Leverage our robust, AI-driven solutions to navigate these challenges and propel your business growth. Integrate over 100 data sources, ensure effective and compliant collaboration, and harness your data to advance your objectives. From electronic communications and voice to trade data, social media, and documents, we empower you to convert all of your data into organized, discovery-ready feeds, seamlessly delivered to either our archive or yours. By doing so, you can not only mitigate risks but also uncover valuable insights that drive innovation and success.

Description

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Slack Yes 
Telegram Yes 
WeChat Yes 
WhatsApp Yes 
Zoom Yes 
Bloomberg Terminal Yes 
Cisco Webex Yes 
Google Cloud CDN No 
Hootsuite Yes 
Instagram Yes 
Jira No 
LINE No 
LinkedIn Yes 
Microsoft Exchange Yes 
PagerDuty No 
SafeGuard Cyber Yes 
Saphyre No 
Skype Yes 
iMessage No 

Integrations

Microsoft Teams Yes 
Slack Yes 
Telegram Yes 
WeChat Yes 
WhatsApp Yes 
Zoom Yes 
Bloomberg Terminal No 
Cisco Webex No 
Google Cloud CDN Yes 
Hootsuite No 
Instagram No 
Jira Yes 
LINE Yes 
LinkedIn No 
Microsoft Exchange No 
PagerDuty Yes 
SafeGuard Cyber No 
Saphyre Yes 
Skype No 
iMessage Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Global Relay

Founded

1999

Country

Canada

Website

www.globalrelay.com

Vendor Details

Company Name

Symphony Communication

Founded

2014

Country

United States

Website

symphony.com

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management Yes 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning Yes 
Risk Assessment Yes 
Workflow Management No 

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance Yes 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control Yes 
Workflow / Process Automation No 

eDiscovery

Case Analytics No 
Compliance Management No 
Discussion Threads No 
Document Indexing No 
Document Tracking No 
Full Text Extraction No 
Keyword Search No 
Metadata Extraction No 
Topic Clustering No 

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging Yes 
Contact Management Yes 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management Yes 
Video Conferencing Yes 

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