Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Toll-free and local numbers are available from more than 160 countries. Forward incoming calls from any phone, PBX, or SIP. Our global network offers multiple layers of redundancy. You can make international outbound calls by using any of your business numbers as a Caller ID. Showing a local caller ID will increase your success rate. To make outbound calls, connect our SIP trunks with your phone system. You can easily set up and modify smart calling routing features such as auto-attendant /IVR, location and time-based routing, and simultaneous ringback tones. Custom greetings, call recording, voicemail, and call recording are all possible. You can easily add or remove virtual numbers, modify calling plans, download call detail records and invoices, modify advanced features, and reach technical support 24/7. Contact your account manager.

Description

Vonage Business serves as a prominent cloud communication solution tailored for enterprises across diverse sectors and sizes. It addresses the comprehensive communication requirements of companies aiming for success by delivering over 40 essential features, along with capabilities for mobility, conferencing, and seamless integration with leading cloud applications. With a user base exceeding 500,000 businesses, Vonage provides a range of flexible plans and packages to accommodate varying organizational needs. This adaptability makes it a favored choice among companies seeking to enhance their communication strategies effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa Smart Properties No 
Bloom AI No 
Daisee No 
DentalTap No 
Indent No 
Jiminny No 
JobDiva No 
LoanPro No 
Method:CRM No 
Microsoft Dynamics 365 No 
Pabbly Connect No 
Planfix No 
QuickBooks Online No 
Telerivet No 
Trust Swiftly No 
Verint Workforce Engagement No 
Vonage SIP Trunking No 
WIZ AI Talkbots No 
Zapier No 

Integrations

Alexa Smart Properties Yes 
Bloom AI Yes 
Daisee Yes 
DentalTap Yes 
Indent Yes 
Jiminny Yes 
JobDiva Yes 
LoanPro Yes 
Method:CRM Yes 
Microsoft Dynamics 365 Yes 
Pabbly Connect Yes 
Planfix Yes 
QuickBooks Online Yes 
Telerivet Yes 
Trust Swiftly Yes 
Verint Workforce Engagement Yes 
Vonage SIP Trunking Yes 
WIZ AI Talkbots Yes 
Zapier Yes 

Pricing Details

$7.95 per month
Month-to-month service with no commitment. We offer 5 plans and charge per number based on the amount of usage.
Free Trial Yes 
Free Version No 

Pricing Details

$19.99/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Global Call Forwarding

Founded

1996

Country

United States

Website

www.globalcallforwarding.com

Vendor Details

Company Name

Vonage

Founded

2001

Country

United States

Website

www.vonage.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery Yes 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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