Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Toll-free and local numbers are available from more than 160 countries. Forward incoming calls from any phone, PBX, or SIP. Our global network offers multiple layers of redundancy. You can make international outbound calls by using any of your business numbers as a Caller ID. Showing a local caller ID will increase your success rate. To make outbound calls, connect our SIP trunks with your phone system. You can easily set up and modify smart calling routing features such as auto-attendant /IVR, location and time-based routing, and simultaneous ringback tones. Custom greetings, call recording, voicemail, and call recording are all possible. You can easily add or remove virtual numbers, modify calling plans, download call detail records and invoices, modify advanced features, and reach technical support 24/7. Contact your account manager.

Description

A toll-free number can revolutionize your customer experience by allowing clients to contact you effortlessly and without expense. Tata Tele Business Services offers advanced Toll-Free Services on a sophisticated network, featuring easily recognizable 1800 and 1860 number series for businesses. Our unique service level agreement (SLA) and a dedicated self-care portal provide enterprises with the tools necessary to achieve superior service standards and remain consistently accessible to their clientele. By utilizing our toll-free number services, businesses can strengthen their connections with current customers while simplifying the process for potential clients to access their offerings. This not only enhances communication but also boosts call volume, improves sales and return on investment, and increases customer retention rates. Moreover, these services serve as an excellent method for assessing the success of web pages, marketing campaigns, and other promotional efforts. Ultimately, implementing a toll-free number can significantly contribute to overall business growth and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bingoforge No 
Kylas No 

Integrations

Bingoforge Yes 
Kylas Yes 

Pricing Details

$7.95 per month
Month-to-month service with no commitment. We offer 5 plans and charge per number based on the amount of usage.
Free Trial Yes 
Free Version No 

Pricing Details

$13.32 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Global Call Forwarding

Founded

1996

Country

United States

Website

www.globalcallforwarding.com

Vendor Details

Company Name

Tata Tele Business Services

Country

India

Website

www.tatatelebusiness.com/business-services/connectivity/toll-free-services

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Alternatives

Alternatives