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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.

Description

Prequel is a collaborative platform focused on identifying and managing issues, specifically crafted for fast-paced engineering teams aiming to deliver more dependable software. By harnessing collective failure insights from various platforms such as GitHub discussions, Discord conversations, and post-mortem analyses, Prequel converts this data into a versatile repository of problem detectors that address open-source bugs, configuration errors, and software design flaws. The system boasts accurate, deterministic detection capabilities, minimizing dependence on unreliable threshold or anomaly-based notifications while functioning in real-time to pinpoint problems at their inception. With a rapid installation time of just ten minutes that avoids the need for intricate integrations or code changes, Prequel fits effortlessly into current workflows. Its architecture operates within the cluster, utilizing community knowledge to process a continuous influx of detailed data, all while maintaining the confidentiality and integrity of the information within the cluster. This approach not only enhances security but also streamlines the identification of potential issues, allowing teams to focus on improving their software development processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GitHub
Amazon Web Services (AWS)
Asana
ClickUp
Discord
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Azure
Microsoft Teams
Notion
Slack
Stackreaction
Trello
Zapier
Zendesk

Integrations

GitHub
Amazon Web Services (AWS)
Asana
ClickUp
Discord
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Azure
Microsoft Teams
Notion
Slack
Stackreaction
Trello
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gleap

Website

gleap.io

Vendor Details

Company Name

Prequel

Website

www.prequel.dev/

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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