Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.
Description
Prequel is a collaborative platform focused on identifying and managing issues, specifically crafted for fast-paced engineering teams aiming to deliver more dependable software. By harnessing collective failure insights from various platforms such as GitHub discussions, Discord conversations, and post-mortem analyses, Prequel converts this data into a versatile repository of problem detectors that address open-source bugs, configuration errors, and software design flaws. The system boasts accurate, deterministic detection capabilities, minimizing dependence on unreliable threshold or anomaly-based notifications while functioning in real-time to pinpoint problems at their inception. With a rapid installation time of just ten minutes that avoids the need for intricate integrations or code changes, Prequel fits effortlessly into current workflows. Its architecture operates within the cluster, utilizing community knowledge to process a continuous influx of detailed data, all while maintaining the confidentiality and integrity of the information within the cluster. This approach not only enhances security but also streamlines the identification of potential issues, allowing teams to focus on improving their software development processes.
API Access
Has API
API Access
Has API
Integrations
GitHub
Amazon Web Services (AWS)
Asana
ClickUp
Discord
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Azure
Integrations
GitHub
Amazon Web Services (AWS)
Asana
ClickUp
Discord
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gleap
Website
gleap.io
Vendor Details
Company Name
Prequel
Website
www.prequel.dev/
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management