Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gladia is an advanced audio transcription and intelligence solution that provides a cohesive API, accommodating both asynchronous (for pre-recorded content) and real-time transcription, thereby allowing developers to translate spoken words into text across more than 100 languages. This platform boasts features such as word-level timestamps, language recognition, code-switching capabilities, speaker identification, translation, summarization, a customizable vocabulary, and entity extraction. With its real-time engine, Gladia maintains latencies below 300 milliseconds while ensuring a high level of accuracy, and it offers “partials” or intermediate transcripts to enhance responsiveness during live events. Overall, Gladia stands out as a versatile tool for developers looking to integrate comprehensive audio transcription capabilities into their applications.
Description
Hecttor is a real-time speech speed adjustment tool that enhances call center operations by slowing down fast-paced speech without introducing latency. This tool helps agents understand customers more clearly, reducing misunderstandings and the need for repeated questions. By streamlining communication, Hecttor improves operational efficiency, reduces call durations, and positively impacts key performance indicators like call abandonment rates and customer satisfaction. It seamlessly integrates with existing systems while ensuring robust data privacy and security.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Dograh
Yes
LiveKit
Yes
MachinesFluent
Yes
Recall.ai
Yes
Twilio
Yes
Vapi AI
Yes
Integrations
Dograh
No
LiveKit
No
MachinesFluent
No
Recall.ai
No
Twilio
No
Vapi AI
No
Pricing Details
10 hours free
Free Trial
Yes
Free Version
Yes
Pricing Details
$10/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Gladia
Founded
2022
Country
United States
Website
www.gladia.io
Vendor Details
Company Name
Hecttor
Founded
2024
Country
United States
Website
hecttor.ai/
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
Yes
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes
Transcription
AI / Machine Learning
Yes
Annotations
No
Audio/Video File Upload
Yes
Automatic Transcription
Yes
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
Yes
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
Yes
Subtitles
No
Text Editor
No
Timecoding
No
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No