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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Gladia is an advanced audio transcription and intelligence solution that provides a cohesive API, accommodating both asynchronous (for pre-recorded content) and real-time transcription, thereby allowing developers to translate spoken words into text across more than 100 languages. This platform boasts features such as word-level timestamps, language recognition, code-switching capabilities, speaker identification, translation, summarization, a customizable vocabulary, and entity extraction. With its real-time engine, Gladia maintains latencies below 300 milliseconds while ensuring a high level of accuracy, and it offers “partials” or intermediate transcripts to enhance responsiveness during live events. Overall, Gladia stands out as a versatile tool for developers looking to integrate comprehensive audio transcription capabilities into their applications.

Description

Hecttor is a real-time speech speed adjustment tool that enhances call center operations by slowing down fast-paced speech without introducing latency. This tool helps agents understand customers more clearly, reducing misunderstandings and the need for repeated questions. By streamlining communication, Hecttor improves operational efficiency, reduces call durations, and positively impacts key performance indicators like call abandonment rates and customer satisfaction. It seamlessly integrates with existing systems while ensuring robust data privacy and security.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Dograh Yes 
LiveKit Yes 
MachinesFluent Yes 
Recall.ai Yes 
Twilio Yes 
Vapi AI Yes 

Integrations

Dograh No 
LiveKit No 
MachinesFluent No 
Recall.ai No 
Twilio No 
Vapi AI No 

Pricing Details

10 hours free
Free Trial Yes 
Free Version Yes 

Pricing Details

$10/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gladia

Founded

2022

Country

United States

Website

www.gladia.io

Vendor Details

Company Name

Hecttor

Founded

2024

Country

United States

Website

hecttor.ai/

Product Features

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription Yes 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages Yes 
Specialty Vocabularies Yes 
Speech-to-Text Analysis Yes 
Variable Frequency No 
Voice Recognition Yes 

Transcription

AI / Machine Learning Yes 
Annotations No 
Audio/Video File Upload Yes 
Automatic Transcription Yes 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support Yes 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition Yes 
Subtitles No 
Text Editor No 
Timecoding No 

Product Features

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription No 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages No 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition No 

Alternatives

Alternatives

Azure AI Speech Reviews

Azure AI Speech

Microsoft