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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gisual offers outage intelligence tailored for telecom companies and service providers, eliminating the need for tedious manual processes in diagnosing and linking commercial power failures with customer complaints or network issues stemming from disrupted circuits. By subscribing to Gisual’s outage intelligence, users can receive timely alerts regarding 3rd party outages that may impact their equipment and clientele, allowing for swift diagnosis and correlation of outages within seconds. This service eradicates the need for extensive searches to determine root causes, enhancing situational awareness almost instantaneously. Users can visualize 3rd party outages on a comprehensive map or seamlessly incorporate our outage data into existing systems. Establish direct connections with the essential partners and Network Operations Centers (NOCs) you depend on. Gain access to up-to-the-minute outage intelligence that features ongoing updates, including estimated restoration times, precise outage locations, underlying causes, affected areas, and the specific customers impacted. Integrating Gisual's data into your organization is straightforward and efficient, with an average setup time of just one hour, ensuring that you can quickly leverage this critical information. With Gisual, you can enhance your operational efficiency and improve customer satisfaction.

Description

Eliminate the chaos of communicating with customers during system outages and maintenance by avoiding makeshift solutions. Instead, implement a dedicated status dashboard on our platform that automates communication, allowing your teams to concentrate on resolving issues efficiently. Deliver updates about incidents and scheduled maintenance to your customers in a consistent and professional manner, while also providing them the flexibility to select their preferred notification methods. StatusDashboard offers a variety of notification channels such as web/mobile alerts, email, SMS, webhooks, Slack, Teams, and more. You can personalize the appearance of your status dashboard to align with your company's branding and requirements. If you need to distinguish between production, development, or public/private environments, you can launch multiple dashboards from a single account. For advanced integrations, connect with the StatusDashboard API to enhance functionality and streamline your operations even further. This approach not only improves communication but also builds trust with your customers.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Hangouts No 
Microsoft 365 No 
Salesforce No 
Slack No 
X (Twitter) No 

Integrations

Google Hangouts Yes 
Microsoft 365 Yes 
Salesforce Yes 
Slack Yes 
X (Twitter) Yes 

Pricing Details

$75 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gisual

Country

United States

Website

gisual.com

Vendor Details

Company Name

Statusdashboard

Founded

2012

Website

www.statusdashboard.com

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Alternatives

Alternatives

Do Status Reviews

Do Status

Rediim