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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Gisual offers outage intelligence tailored for telecom companies and service providers, eliminating the need for tedious manual processes in diagnosing and linking commercial power failures with customer complaints or network issues stemming from disrupted circuits. By subscribing to Gisual’s outage intelligence, users can receive timely alerts regarding 3rd party outages that may impact their equipment and clientele, allowing for swift diagnosis and correlation of outages within seconds. This service eradicates the need for extensive searches to determine root causes, enhancing situational awareness almost instantaneously. Users can visualize 3rd party outages on a comprehensive map or seamlessly incorporate our outage data into existing systems. Establish direct connections with the essential partners and Network Operations Centers (NOCs) you depend on. Gain access to up-to-the-minute outage intelligence that features ongoing updates, including estimated restoration times, precise outage locations, underlying causes, affected areas, and the specific customers impacted. Integrating Gisual's data into your organization is straightforward and efficient, with an average setup time of just one hour, ensuring that you can quickly leverage this critical information. With Gisual, you can enhance your operational efficiency and improve customer satisfaction.

Description

Preventing unexpected outages while swiftly addressing disturbances or emerging issues is essential. Meeting regulatory requirements and enhancing customer satisfaction can be achieved through immediate access to information and rapid restoration of service interruptions. As the grid evolves and becomes more intricate with the incorporation of distributed energy resources and storage solutions, these challenges simultaneously open doors to innovative approaches in power distribution management. The combination of smart meters, demand response systems, and distributed generation and storage—alongside advancements in grid automation—floods utility networks with data that must be adeptly managed to ensure efficient grid operations. Additionally, utilities are under increasing pressure from both regulators and customers to optimize grid performance and ensure dependable service at all times, which highlights the need for integrated management of distributed energy resources, including their monitoring, forecasting, optimization, and control. This integration not only enhances operational efficiency but also supports the transition toward a more resilient energy future.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Siemens Grid Software No 

Integrations

Siemens Grid Software Yes 

Pricing Details

$75 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Gisual

Country

United States

Website

gisual.com

Vendor Details

Company Name

Siemens

Founded

1847

Country

Germany

Website

new.siemens.com/global/en/products/energy/energy-automation-and-smart-grid/grid-control/advanced-distribution-management.html

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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