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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.

Description

instantKOM is a Karlsruhe-based messenger marketing software platform that allows businesses to efficiently manage various messaging services, including WhatsApp, Signal, SMS, RCS, and Instagram, all from a single inbox. Users can create messenger newsletters that boast impressive open rates of up to 90 percent and utilize a generative AI chatbot to handle customer inquiries automatically. The platform also features bot automation, audience segmentation, real-time translation for chats, an editorial calendar, analytics, a ticketing system, API access, and an MCP server for AI agents, along with widgets and QR codes for newsletter subscriptions. Fully compliant with GDPR regulations and proudly developed in Germany, instantKOM has been operational since 2016 and has earned the trust of over 100 companies. With pricing starting at EUR 79 per month, a 14-day free trial is also available for new users to explore its capabilities. This comprehensive solution is designed to enhance communication strategies for businesses looking to leverage the power of messenger marketing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Cellcast Yes 
ChatGPT Yes 
Facebook Messenger Yes 
Instagram No 
Meta AI Yes 
Salesforce Yes 
Signal No 
Telnyx Yes 
Twilio Yes 

Integrations

WhatsApp Yes 
Cellcast No 
ChatGPT No 
Facebook Messenger No 
Instagram Yes 
Meta AI No 
Salesforce No 
Signal Yes 
Telnyx No 
Twilio No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

EUR 79/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GirikSMS

Founded

2021

Country

United States

Website

www.giriksms.com

Vendor Details

Company Name

instantKOM

Founded

2016

Country

Germany

Website

start.instantkom.app

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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