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Average Ratings 1 Rating
Description
GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.
Description
SMS Ninja is a game-changing Salesforce Communication App powered by Ksolves, a Salesforce Summit Partner, to elevate your business communication to new heights! It allows you to easily communicate with your customers via Email, SMS, MMS, WhatsApp, Telegram, Facebook Messenger, and much more. With SMS Ninja, you no longer need to switch between apps for communication because everything you require is now available on one app.
SMS Ninja saves time and increases productivity by unifying all of your communication channels into one place and allowing you to track messages in a single inbox. This organized method of communication will help you improve your customer relationships while also increasing your sales. Equipped with outstanding features including One-to-One Multichannel, All-In-One Inbox, In-App Email, Event Dashboard, Link-Open Notification and much more, SMS Ninja simplifies your communication efforts. If you are someone who is looking to level up your communication strategy and improve your ROI, choosing SMS Ninja is a wise decision.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Salesforce
Yes
WhatsApp
Yes
Cellcast
Yes
ChatGPT
Yes
Facebook
No
Meta AI
Yes
SendGrid
No
Telegram
No
Telnyx
Yes
Integrations
Facebook Messenger
Yes
Salesforce
Yes
WhatsApp
Yes
Cellcast
No
ChatGPT
No
Facebook
Yes
Meta AI
No
SendGrid
Yes
Telegram
Yes
Telnyx
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$7 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GirikSMS
Founded
2021
Country
United States
Website
www.giriksms.com
Vendor Details
Company Name
Ksolves India Limited
Founded
2012
Country
India
Website
www.smsninja.app/
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Email Marketing
A/B Testing
Yes
Artificial Intelligence
Yes
Auto-Responders
Yes
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
No
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
No
Reporting/Analytics
Yes
Subscriber Management
No
Template Management
Yes
WYSIWYG Email Editor
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No