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Description
Ski rental companies are increasingly implementing mobile applications and transitioning to digital platforms. This shift is a response to the evolving habits of consumers, particularly their growing preference for last-minute online bookings for equipment rentals. Orisha Ginkoia’s ski rental management software stands out as the only solution that provides mobile options and charges fees only during the operational months of the business, making it both innovative and dependable. Nowadays, many skiers opt to reserve their gear online prior to their trips, aiming to minimize their in-store experience. Ski technicians are now required to possess specialized knowledge to effectively address customer needs while meticulously tracking each rental item. The clientele visiting rental stores in mountain areas presents a wide array of requirements; for instance, some VIPs may request equipment delivery to their hotels via a mobile app, while others might prefer a specific in-store pickup time, as arranged through their smartphones. This diverse range of customer preferences highlights the necessity for ski rental services to adapt and cater to individual demands efficiently.
Description
Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Orisha
Country
France
Website
www.ginkoia.com/specialist-software-ski-rental-customers-satisfaction
Vendor Details
Company Name
Ritam Technologies
Founded
1981
Country
United States
Website
www.ritam.com/serviceprogram
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting