Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The software enables users to capture their entire screen, specific windows, or selected screen areas, and it supports multiple monitor setups. Additionally, it can record webcam footage or simultaneously capture both the screen and webcam. Users can choose to record videos with system sounds, utilize a microphone for audio, or combine audio from both the microphone and speakers. Have you ever admired tutorial videos that showcase the ability to zoom in and out while recording? This screen recorder allows for adjustments to the recording area, enabling up to a 4X magnification of the cursor's location during the session. It enhances recording efficiency by utilizing a hardware-accelerated H.264/HEVC encoder, ensuring high-speed recordings with a favorable compression ratio and outstanding quality. Furthermore, users have the option to include their logo on the video, and can add either text or image watermarks to assert authorship. To enhance viewer engagement, you can draw directly on the video while recording, enabling the addition of key illustrations to your tutorials, which makes them more captivating. With these features, creating professional-quality content becomes an accessible and streamlined process.
Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Freshchat
No
Freshdesk
No
Help Scout
No
Intercom
No
Zendesk
No
Integrations
Freshchat
Yes
Freshdesk
Yes
Help Scout
Yes
Intercom
Yes
Zendesk
Yes
Pricing Details
$39.95 one-time payment
Free Trial
No
Free Version
Yes
Pricing Details
$8/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gilisoft
Founded
2005
Website
www.gilisoft.com/product-video-recorder.htm
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Product Features
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No