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features
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support

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Description

Giftbit is a user-friendly software platform that lets you buy, send and track digital gift cards for your reward and incentive programs. Deliver your offers via email, text or by offering an in-app marketplace. Automate gift card sending with our Gift Card API integration or connect via Zapier. With Giftbit, you get comprehensive reporting and tracking on the status of every gift card, custom branding, and freedom from inventory management. Sign up for free today! No minimums, no subscriptions. Pay face-value of the cards you send and get 50% back on unclaimed offers.

Description

We convert digital gift cards into effective marketing assets that enhance restaurant branding. Customers can easily use their digital gift cards via their mobile devices, eliminating the need for physical exchanges or jotting down card numbers. Chargebacks and disputes can significantly harm your business reputation, which is why our clients are never liable for any fraudulent activities. Our customer relationship management system enables you to utilize first-party data and key performance indicators in real-time, allowing you to monitor sales, access detailed order histories, track transactions, and generate monthly reports to effectively drive both new and returning customers through tailored promotional efforts. Notably, patrons who utilize digital gift cards tend to spend significantly more; our analytics indicate that these customers spend 72% extra compared to those using traditional payment options. Additionally, our dedicated team is always ready to assist with any customer service inquiries, ensuring a seamless experience for all users. This comprehensive approach not only boosts sales but also fosters a loyal customer base.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Stackreaction Yes 
Zapier Yes 

Integrations

Axis LMS No 
Stackreaction No 
Zapier No 

Pricing Details

Free
Free sign up ⋅ No minimums ⋅ No subscription fees

Pay face value of the gift cards you send. Ask about discounts and revenue sharing.

See our pricing page for full details.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Giftbit

Founded

2011

Country

USA & Canada

Website

www.giftbit.com

Vendor Details

Company Name

Gyftgram

Founded

2020

Country

United States

Website

gyftgram.io

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Employee Recognition

Goals Yes 
Leaderboards / Activity Tracking Yes 
Manager-to-Peer Recognition Yes 
Mention Management Yes 
Nominations Yes 
Peer-to-Peer Recognition Yes 
Performance Management Yes 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards Yes 

Gamification

Badge Management Yes 
Collaboration Tools No 
Contest Management Yes 
Feedback Management No 
For Call Centers No 
For Developers Yes 
For Education No 
For Onboarding Yes 
For Sales Yes 
Goal Setting / Tracking No 
Leaderboards / Activity Tracking Yes 
Performance Metrics No 
Rewards Management No 

Market Research

Benchmarking No 
Compensation Management Yes 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management Yes 
Paper-Based Yes 
Phone-Based Yes 
Sample Management Yes 
Statistical Analysis No 
Survey Management No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives

Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC