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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Make your online experience shine with the power of video. Ghost makes it as easy as possible to experiment with video commerce through our full suite of solutions, including shoppable (or interactive) video, livestream events, and one-on-one live personal shopping. All of our products are super easy to get started with - from zero to nominal integrations. Not sure what'll work for you? Our shoppable video solution is completely free to use, and your first livestream is on us. We offer dedicated support to help you get up and on your way - and using our products to their maximum potential over time. Ghost's video commerce suite is designed to boost engagement and improve key business metrics such as time on site and conversions. Use one, or multiple products to build out a video experience that resonates with your audiences.

Description

Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Magento Yes 
Shopify Yes 
WooCommerce Yes 
Elastic Path Yes 
PrestaShop No 
Primeur No 
Salesforce Agentforce Commerce No 
Salesforce B2C Commerce Yes 
commercetools Yes 

Integrations

BigCommerce Yes 
Magento Yes 
Shopify Yes 
WooCommerce Yes 
Elastic Path No 
PrestaShop Yes 
Primeur Yes 
Salesforce Agentforce Commerce Yes 
Salesforce B2C Commerce No 
commercetools No 

Pricing Details

$0/month
Shoppable Video - FREE
1:Many Livestream Shopping - $299+/month
1:1 Live Personal Shopping - $399+/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GhostRetail

Founded

2020

Country

Canada

Website

www.ghostretail.com

Vendor Details

Company Name

Skeepers

Founded

2012

Country

France

Website

skeepers.io/en/

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives