Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
The cloud software Getscreen.me allows you to connect to your desktop from anywhere via a direct link through your browser. The quick support function allows you to quickly connect to the user's computer in order to help him solve a problem. You can set up permanent access if you need to connect often. This saves time and allows you to call customers or ask questions in the chat window. If you have a large company, you can create teams and work together under the same account.
Getscreen.me is completely safe. The service uses the HTTPS protocol which includes AES encryption. We use algorithms to detect and block attempts to match passwords and one-time links. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.
Description
Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Jira Service Management
Yes
ServiceNow
Yes
Zendesk
Yes
Chaport
Yes
Chatra
Yes
ConnectWise PSA
No
Formilla.com
Yes
Freshdesk
No
Freshservice
No
Google Authenticator
Yes
Integrations
Jira Service Management
Yes
ServiceNow
Yes
Zendesk
Yes
Chaport
No
Chatra
No
ConnectWise PSA
Yes
Formilla.com
No
Freshdesk
Yes
Freshservice
Yes
Google Authenticator
No
Pricing Details
$5
Standard: from $5 per month
Advanced: from $80 per year
Enterprise: from $100 per year
Pay only for what you use!
Advanced: from $80 per year
Enterprise: from $100 per year
Pay only for what you use!
Free Trial
No
Free Version
Yes
Pricing Details
$15.00/month/user
Standard - $29 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Getscreen.me
Founded
2018
Country
Cyprus
Website
getscreen.me
Vendor Details
Company Name
Goverlan Inc.
Founded
1998
Country
United States
Website
www.goverlan.com
Product Features
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
No
Patch Management
Yes
Remote Access
Yes
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
No
Incident Management
No
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
No
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
No
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes