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Average Ratings 3 Ratings

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Description

Our comprehensive suite includes automated check-in/out, payment processing, channel management, accounting integration, guest communication automation, and much more, ensuring you have every essential tool to thrive in the hospitality industry. We deliver a complete range of software and hardware solutions tailored for your hotel, enabling you to manage operations exactly how you prefer—be it fully automated or with a personal touch. With a powerful, cloud-based Property Management System (PMS) that is both flexible and feature-rich, you'll find that once you adapt to this innovative approach to hotel management, reverting to outdated methods will be unthinkable. Our uniquely designed software enhances the guest experience, allowing visitors to make certain adjustments to their stay without needing to interact with the front desk, thus streamlining operations. Additionally, our easy-to-use, fully cloud-based point of sale (POS) system integrates seamlessly with the most popular payment terminals, ensuring smooth transactions. Completely integrated with all GetShop products, our PMS also includes an online booking form, which is a fully embedded plugin compatible with platforms like WordPress, Joomla, and WiX, making it a versatile addition to your hotel's digital presence. By simplifying the booking process and enhancing guest interaction, you can elevate the overall experience for both your guests and your staff.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Stripe Yes 
AFAS Software No 
Akia No 
Cendyn CRS No 
ChargeAutomation No 
DATEV No 
Epay Yes 
HiJiffy No 
Lightspeed Retail No 
Lybra Assistant No 
Paybox Yes 
QuickBooks Online No 
SnelStart No 
TallOrder No 
Tripadvisor No 
Unit4 Financial Planning & Analysis No 
happyhotel No 

Integrations

Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Stripe Yes 
AFAS Software Yes 
Akia Yes 
Cendyn CRS Yes 
ChargeAutomation Yes 
DATEV Yes 
Epay No 
HiJiffy Yes 
Lightspeed Retail Yes 
Lybra Assistant Yes 
Paybox No 
QuickBooks Online Yes 
SnelStart Yes 
TallOrder Yes 
Tripadvisor Yes 
Unit4 Financial Planning & Analysis Yes 
happyhotel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GetShop

Country

Norway

Website

www.getshop.com

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

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