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Description
Our comprehensive suite includes automated check-in/out, payment processing, channel management, accounting integration, guest communication automation, and much more, ensuring you have every essential tool to thrive in the hospitality industry. We deliver a complete range of software and hardware solutions tailored for your hotel, enabling you to manage operations exactly how you prefer—be it fully automated or with a personal touch. With a powerful, cloud-based Property Management System (PMS) that is both flexible and feature-rich, you'll find that once you adapt to this innovative approach to hotel management, reverting to outdated methods will be unthinkable. Our uniquely designed software enhances the guest experience, allowing visitors to make certain adjustments to their stay without needing to interact with the front desk, thus streamlining operations. Additionally, our easy-to-use, fully cloud-based point of sale (POS) system integrates seamlessly with the most popular payment terminals, ensuring smooth transactions. Completely integrated with all GetShop products, our PMS also includes an online booking form, which is a fully embedded plugin compatible with platforms like WordPress, Joomla, and WiX, making it a versatile addition to your hotel's digital presence. By simplifying the booking process and enhancing guest interaction, you can elevate the overall experience for both your guests and your staff.
Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
API Access
Has API
No
API Access
Has API
No
Integrations
Stripe
Yes
Airbnb
Yes
Beds24
No
Braintree
Yes
Epay
Yes
Expedia
Yes
Instagram
No
LINE
No
Mews
No
Paybox
Yes
Integrations
Stripe
Yes
Airbnb
No
Beds24
Yes
Braintree
No
Epay
No
Expedia
No
Instagram
Yes
LINE
Yes
Mews
Yes
Paybox
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GetShop
Country
Norway
Website
www.getshop.com
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
