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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Understand your clientele thoroughly. Customer experience management tailored for Salesforce allows you to prioritize your customers effectively. By integrating feedback data with Salesforce information, you can achieve a comprehensive understanding of the customer experience. When feedback is housed within Salesforce, it remains up-to-date and readily usable. This enables swift responses to urgent feedback and encourages proactive adjustments within your organization that truly make a difference. Enhance your customer experience in just days rather than months. Regardless of whether you are new to Salesforce or an expert, GetFeedback simplifies the process of launching a CX initiative that suits your needs. Over 10,000 prominent brands globally trust this solution for their customer experience management needs. By making informed decisions based on real-time data, you can foster deeper customer relationships and drive business success.

Description

Leverage personality assessments and knowledge-based quizzes to effectively generate and categorize your leads. By designing and distributing engaging conversational surveys, you can achieve completion rates that exceed 35%. Offer meaningful tools like business calculators or interactive product suggestions to provide value to your audience. Focus on asking relevant questions, which will enhance your data collection through a straightforward yet impactful approach. Engage your audience by utilizing live polls, quizzes, and Q&A sessions, whether in-person or during virtual meetings, to cultivate higher-quality leads. Enrich your content with interactive resources that captivate users and drive traffic to your website. Harness customer feedback and valuable insights to refine your offerings. Enjoy an intuitive and seamless interface that unlocks a world of possibilities. Create intelligent quizzes, polls, and surveys in just a minute, and effortlessly embed and share your interactive content without needing coding expertise or additional features. Foster interaction with your audience during live events, encouraging them to participate and become prospective leads. Establish a crowdsourcing platform that not only collects data but also builds community engagement. By implementing these strategies, you can significantly enhance your outreach and lead generation efforts.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

KonnectzIT
5X
Airtable
Asana
Campaign Monitor
Echoes
Google Tag Manager
HubSpot CRM
HubSpot Customer Platform
Jira
Kapiche
Mailchimp
Morphic
QEval
SALESmanago
Salesforce
Salesforce Education Cloud
Slack
Zapier

Integrations

KonnectzIT
5X
Airtable
Asana
Campaign Monitor
Echoes
Google Tag Manager
HubSpot CRM
HubSpot Customer Platform
Jira
Kapiche
Mailchimp
Morphic
QEval
SALESmanago
Salesforce
Salesforce Education Cloud
Slack
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$ 19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.getfeedback.com

Vendor Details

Company Name

Youengage

Country

Poland

Website

youengage.me/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Content Creation

Advertising Content Creation
Case Study Creation
Collaboration Tools
Content Calendar
Content Creator Marketplace
Content Curation
Content Planning
Content Topic Research
Create Reports
Marketing Content Creation
Quiz Creation
Sales Content Creation
Template Creation
User-Generated Content
Video Content Creation
Visual Content Creation
Written Content Creation

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

NPS

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Presentation

3D Objects
Animations & Transitions
Audio Content
Collaboration Tools
Content Library
Customizable Templates
Media Library
Offline Editing
Offline Presenting
Screen Sharing
Search/Filter
Templates
Video Content

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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