Average Ratings 0 Ratings
Average Ratings 280 Ratings
Description
Solutions for real-time and historical performance management tailored for wallboards and agent desktops are essential. By transforming data into actionable insights, call centers can significantly improve their efficiency. It is crucial to optimize workforce management, ensuring that agents are well-informed and capable of self-managing their tasks. This approach not only enhances the customer experience but also provides real-time performance metrics to adapt to shifting demands. Ensuring that all team members remain aligned fosters a collaborative atmosphere focused on delivering exceptional service to customers. A cohesive agent experience is vital, whether employees are working remotely or on-site. Achieve your operational goals effectively! Geomant Wallboard solutions are capable of aggregating and showcasing data from a multitude of sources. With certified connectors and a wealth of experience with various CRM platforms, we streamline processes for every stakeholder involved. Provide decision-makers with essential metrics across diverse platforms, presenting a comprehensive overview of operations. Additionally, equip your management team with mobile access to effortlessly monitor business health from anywhere, ensuring they remain connected and informed at all times. This level of accessibility transforms how management engages with their teams and drives overall performance.
Description
TelemetryTV is a powerful platform for digital signage that allows organizations to connect with audiences, generate awareness and give voice to their communities and teams.
TelemetryTV lets you broadcast dynamic content by streaming video, images and social feeds to all your displays, wherever they may be.
TelemetryTV powers internal communications and marketing at Starbucks, Amazon and Stanford University.
Our success is based on being flexible, open to communication, collaborative, and open to collaboration. We believe in continuous learning, challenging the status-quo, and listening to customers.
We are moving towards a world in which our walls will eventually talk. This begs the question: What do you want them saying?
API Access
Has API
No
API Access
Has API
Yes
Integrations
Avaya Cloud Office
Yes
Canva
No
Google Calendar
No
Google Docs
No
Google Drive
No
Google Sheets
No
Grafana Cloud
No
IBM Watson
Yes
Indent
No
Inova
Yes
Integrations
Avaya Cloud Office
No
Canva
Yes
Google Calendar
Yes
Google Docs
Yes
Google Drive
Yes
Google Sheets
Yes
Grafana Cloud
Yes
IBM Watson
No
Indent
Yes
Inova
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$8.25 per device /month
Annual & monthly subscriptions available.
There are also free trial
There are also free trial
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Geomant
Founded
1984
Country
United Kingdom
Website
www.geomant.com/end-user-solutions/wallboards-for-contact-centers
Vendor Details
Company Name
TelemetryOS
Founded
2013
Country
Canada
Website
www.telemetryos.com
Product Features
Digital Signage
Automatic Player Updates
No
Content Scheduling
No
Media Library
No
Multi-Screen Support
No
Remote Deployment
No
Remote Display Management
No
Visual Editor
No
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
No
Interactive
Yes
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
Yes
Visual Analytics
Yes
Widgets
Yes
Digital Signage
Automatic Player Updates
Yes
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
Yes
Higher Education
Admissions Management
No
Alumni Management
No
Assessment Management
No
Curriculum Management
No
Faculty / Staff Management
No
Financial Aid Management
No
Fundraising Management
No
Housing Management
No
Scheduling
No
Student Information / Records
No
Student Portal
No
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
Yes
Onsite Printing
No
Remote Access
Yes
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
Yes
