Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Solutions for real-time and historical performance management tailored for wallboards and agent desktops are essential. By transforming data into actionable insights, call centers can significantly improve their efficiency. It is crucial to optimize workforce management, ensuring that agents are well-informed and capable of self-managing their tasks. This approach not only enhances the customer experience but also provides real-time performance metrics to adapt to shifting demands. Ensuring that all team members remain aligned fosters a collaborative atmosphere focused on delivering exceptional service to customers. A cohesive agent experience is vital, whether employees are working remotely or on-site. Achieve your operational goals effectively! Geomant Wallboard solutions are capable of aggregating and showcasing data from a multitude of sources. With certified connectors and a wealth of experience with various CRM platforms, we streamline processes for every stakeholder involved. Provide decision-makers with essential metrics across diverse platforms, presenting a comprehensive overview of operations. Additionally, equip your management team with mobile access to effortlessly monitor business health from anywhere, ensuring they remain connected and informed at all times. This level of accessibility transforms how management engages with their teams and drives overall performance.
Description
We are convinced that outstanding businesses thrive due to exceptional individuals. To achieve greatness as a business, it is essential to foster improved outcomes through a cohesive workforce. Our approach harmonizes the distinct needs of employees with the objectives of employers to cultivate and maintain an engaged team. We truly believe that remarkable businesses are driven by remarkable people, and attaining success requires a focus on enhancing results with a unified workforce. PulseHRM stands out as the ideal People Operations Platform tailored for startups, medium-sized businesses, and large organizations—spanning from 10 to 5,000 employees—across various industries and every state in the country. A truly gratifying experience for us occurs when our partners have no questions or concerns. We recognize that achieving this can sometimes be challenging, which is why our extensive knowledge base and self-help resources are specifically designed to optimize your journey with PulseHRM, ensuring you derive maximum benefit from the platform.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya Cloud Office
Yes
IBM Watson
Yes
Inova
Yes
LUIS
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Salesforce
Yes
ServiceNow
Yes
Skype
Yes
Integrations
Avaya Cloud Office
No
IBM Watson
No
Inova
No
LUIS
No
Microsoft Dynamics 365
No
Microsoft Teams
No
Salesforce
No
ServiceNow
No
Skype
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Geomant
Founded
1984
Country
United Kingdom
Website
www.geomant.com/end-user-solutions/wallboards-for-contact-centers
Vendor Details
Company Name
PulseHRM
Founded
2014
Country
India
Website
pulsehrm.com
Product Features
Digital Signage
Automatic Player Updates
No
Content Scheduling
No
Media Library
No
Multi-Screen Support
No
Remote Deployment
No
Remote Display Management
No
Visual Editor
No
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
Yes
Attendance Management
Yes
Benefits Management
No
Career Development Planning
No
Compensation Management
Yes
Compliance Management
Yes
Employee Database
Yes
Employee Lifecycle Management
No
Onboarding
Yes
Payroll Management
Yes
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
Yes
Timesheets
Yes
Training Management
No