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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Solutions for real-time and historical performance management tailored for wallboards and agent desktops are essential. By transforming data into actionable insights, call centers can significantly improve their efficiency. It is crucial to optimize workforce management, ensuring that agents are well-informed and capable of self-managing their tasks. This approach not only enhances the customer experience but also provides real-time performance metrics to adapt to shifting demands. Ensuring that all team members remain aligned fosters a collaborative atmosphere focused on delivering exceptional service to customers. A cohesive agent experience is vital, whether employees are working remotely or on-site. Achieve your operational goals effectively! Geomant Wallboard solutions are capable of aggregating and showcasing data from a multitude of sources. With certified connectors and a wealth of experience with various CRM platforms, we streamline processes for every stakeholder involved. Provide decision-makers with essential metrics across diverse platforms, presenting a comprehensive overview of operations. Additionally, equip your management team with mobile access to effortlessly monitor business health from anywhere, ensuring they remain connected and informed at all times. This level of accessibility transforms how management engages with their teams and drives overall performance.

Description

We are convinced that outstanding businesses thrive due to exceptional individuals. To achieve greatness as a business, it is essential to foster improved outcomes through a cohesive workforce. Our approach harmonizes the distinct needs of employees with the objectives of employers to cultivate and maintain an engaged team. We truly believe that remarkable businesses are driven by remarkable people, and attaining success requires a focus on enhancing results with a unified workforce. PulseHRM stands out as the ideal People Operations Platform tailored for startups, medium-sized businesses, and large organizations—spanning from 10 to 5,000 employees—across various industries and every state in the country. A truly gratifying experience for us occurs when our partners have no questions or concerns. We recognize that achieving this can sometimes be challenging, which is why our extensive knowledge base and self-help resources are specifically designed to optimize your journey with PulseHRM, ensuring you derive maximum benefit from the platform.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office Yes 
IBM Watson Yes 
Inova Yes 
LUIS Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Salesforce Yes 
ServiceNow Yes 
Skype Yes 

Integrations

Avaya Cloud Office No 
IBM Watson No 
Inova No 
LUIS No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Salesforce No 
ServiceNow No 
Skype No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Geomant

Founded

1984

Country

United Kingdom

Website

www.geomant.com/end-user-solutions/wallboards-for-contact-centers

Vendor Details

Company Name

PulseHRM

Founded

2014

Country

India

Website

pulsehrm.com

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management No 
Visual Editor No 

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking Yes 
Attendance Management Yes 
Benefits Management No 
Career Development Planning No 
Compensation Management Yes 
Compliance Management Yes 
Employee Database Yes 
Employee Lifecycle Management No 
Onboarding Yes 
Payroll Management Yes 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets Yes 
Training Management No 

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