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Description
Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.
Description
Valuable guests deserve a tailored experience that standard ticketing solutions simply cannot deliver. With Live Access, you gain the ability to manage every request efficiently, resulting in reduced stress and increased guest satisfaction. Enhance your guests’ experience with customized emails, an accessible guest list portal, and various options for tour settlements, all while ensuring security. The powerful interface of Live Access enables you to produce comprehensive service fee reports for your entire tour, allowing for weekly reconciliation with your label. Keep your guests informed about their ticket status long before they reach the box office, thanks to Live Access' real-time online portal that keeps them updated. Move beyond traditional box office methods and eliminate unreliable order forms. Provide your guests with top-tier service and introduce a solution for friends, family, and internal ticketing that makes each attendee feel like a VIP. You can navigate through an enhanced spreadsheet to modify data, create reports, and gain a complete overview of your ticketing for the entire tour, ensuring that every detail is managed with precision. By opting for this innovative approach, you not only streamline operations but also elevate the overall experience for your guests.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Business Messages
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$59.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Genuyn
Founded
2017
Country
United Kingdom
Website
genuyn.com
Vendor Details
Company Name
Eventric
Founded
2001
Country
United States
Website
www.eventric.com/live-access/
Product Features
Product Features
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
No
Onsite Ticketing
No
POS
No
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
