Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
GenticFlow serves as a comprehensive IT support and endpoint-management platform tailored for internal IT teams and managed service providers. This versatile solution integrates various functionalities including endpoint monitoring, operating system updates, application inventory management, Microsoft 365 oversight, user assistance, ticketing, investigative tools, and technician resources all within a single workspace. Teams can efficiently handle tasks by starting from a user request, a monitoring alert, or an open ticket, then assess endpoint findings and suggested actions before applying approved remedies or utilizing remote control, terminal, and file transfer capabilities. Technicians are able to confirm results and document their actions along with outcomes in support records. GenticFlow features an integrated ticketing system and offers connections to compatible PSA and service-desk solutions, in addition to tools for identity, security, cloud, and networking. It also provides native applications for iOS and Android to facilitate mobile ticket handling and endpoint management. The platform is cloud-hosted under the Smart option, while the Hero version introduces workflow automation, API and MCP access, along with a self-hosted alternative that requires a minimum of 500 endpoints. With its multifaceted capabilities, GenticFlow addresses the diverse needs of IT teams and enhances their operational efficiency.
Description
Hexnode, the enterprise software arm of Mitsogo Inc., is a robust Unified Endpoint Management (UEM) solution designed for cross-platform support.
With compatibility across a wide range of operating systems including iOS, iPadOS, Android, Windows, macOS, tvOS, Linux, ChromeOS, visionOS, Apple TV, Android TV, and fireOS, Hexnode simplifies device deployment through a variety of built-in enrollment options.
From initial onboarding to final offboarding, Hexnode empowers IT teams to oversee the entire device lifecycle from a single, centralized console.
Equipped with features like automated enrollment, geofencing, remote monitoring and management, patch management, and a clean, user-friendly interface, Hexnode is the ideal solution for efficient device management.
Designed for today’s dynamic, mobile-first workforce, Hexnode also offers powerful tools such as a unified dashboard for enhanced visibility and control, web filtering for added security, real-time location tracking, and much more.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Freshservice
Yes
Google Workspace
Yes
Microsoft Entra ID
Yes
Okta
Yes
Zendesk
Yes
Active Directory
No
Check Point Mobile Security
No
Drata
No
FileBrowser Professional
No
Freshdesk
Yes
Integrations
Freshservice
Yes
Google Workspace
Yes
Microsoft Entra ID
Yes
Okta
Yes
Zendesk
Yes
Active Directory
Yes
Check Point Mobile Security
Yes
Drata
Yes
FileBrowser Professional
Yes
Freshdesk
No
Pricing Details
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GenticFlow Ltd.
Founded
2025
Country
Ireland
Website
www.genticflow.com
Vendor Details
Company Name
Mitsogo Inc
Founded
2013
Country
United States
Website
www.hexnode.com
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
Endpoint Protection
Activity Log
Yes
Antivirus
No
Application Security
Yes
Behavioral Analytics
No
Device Management
Yes
Encryption
Yes
Signature Matching
No
Web Threat Management
Yes
Whitelisting / Blacklisting
Yes
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Kiosk
Activity Reservations
No
Digital Signature
Yes
License Management
Yes
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
Yes
Deployment Management
Yes
Inventory Management
Yes
Maintenance Utilities
Yes
Procurement Management
Yes
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
Yes
Wireless Network Support
Yes
Mobility
App Management
Yes
Barcode Scanning
No
Compliance Management
Yes
Content Management
Yes
Data Collection
No
Data Management
Yes
File Management
Yes
Forms Automation
No
Mobile Messaging
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Patch Management
Alerts/Notifications
Yes
Automatic Approval
Yes
Automatic Patch Deployment
No
Automatic Scans
No
Compliance Management
Yes
Custom Patches
No
Dashboard
No
Network Wide Management
No
Patch Prioritization
Yes
Patch Testing
No
Remote Access/Control
Yes
Vulnerability Scanning
No
RMM
Deployment Management
No
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
No
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
No
Remediation Management
No
Alternatives
No Alternatives