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Description

Revolutionize your business model and enhance your customer experience in the digital realm. Genpact Cora Pretrained AI Accelerators facilitate rapid adoption and unlock significant business value, enabling companies to seamlessly integrate AI into their operations. Transform your customer journey comprehensively—leveraging automation, analytics, and AI for predictive insights, flexible operations, and a substantial competitive edge. Developed with Genpact’s extensive industry and process expertise, this platform is tailored for transformation driven by customer journeys. Its modular components can be incrementally integrated over time to suit evolving needs. Our methodology starts with merging internal insights with external perspectives, assisting enterprises in pinpointing their unique competitive advantages and harnessing technology to realize them. Our extensive experience across various industries enables us to provide unparalleled support, drawing from our operational expertise with clients globally. By partnering with Genpact, you'll gain access to both our proprietary technologies and those of our partners, ensuring you remain at the forefront of innovation. Additionally, this collaboration equips you with the tools necessary for sustained growth in an ever-changing marketplace.

Description

Leverage Relativity6 to gain insights into customer behavior and make informed predictions. It's essential to identify and retain your most valuable customers, while also strategically implementing cross-selling and upselling tactics at opportune moments. By employing these strategies, you can effectively decrease monthly churn rates by 0.5 to 1%. At the heart of Relativity6 is its Knowledge Graph, an extensive database that contextualizes customer behavior beyond your internal metrics. This Knowledge Graph is constructed on a graph database containing over 1.5TB of contextual data points, which address issues such as data sparsity and inconsistent sampling. With Relativity6’s robust and adaptable infrastructure, your team can conduct experiments and gain insights rapidly without incurring substantial initial costs. Patterns and insights emerge promptly as our algorithms utilize GPUs to process vast datasets efficiently. Unlike many companies in the AI and Machine Learning space that obscure their methods behind a "proprietary" label, we understand that you know your business best. Therefore, we developed Marvin as an open platform, fostering seamless collaboration between your team and your data science professionals. This approach empowers you to make data-driven decisions with confidence and precision.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ABBYY Mobile Capture Yes 
Genpact Inspection Assistant Yes 
Mage Dynamic Data Masking Yes 
Mage Static Data Masking Yes 
Rosslyn Contract Management Yes 
Rosslyn Spend Management Yes 
Rosslyn Supplier Information Management Yes 
SYSTRAN Yes 
SkyStem ART Yes 
StereoLOGIC Yes 
Syniti Data Connectivity Yes 
Syniti Data Matching Yes 
Syniti Knowledge Platform Yes 

Integrations

ABBYY Mobile Capture No 
Genpact Inspection Assistant No 
Mage Dynamic Data Masking No 
Mage Static Data Masking No 
Rosslyn Contract Management No 
Rosslyn Spend Management No 
Rosslyn Supplier Information Management No 
SYSTRAN No 
SkyStem ART No 
StereoLOGIC No 
Syniti Data Connectivity No 
Syniti Data Matching No 
Syniti Knowledge Platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Genpact

Founded

1997

Country

United States

Website

www.genpact.com/cora

Vendor Details

Company Name

Relativity6

Founded

2016

Country

United States

Website

www.relativity6.com

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics Yes 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

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