Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Harness the complete capabilities of your customer data through our integrated platform. This solution efficiently gathers information from every interaction point of your customers, encompassing POS systems, online sales, and social media, providing you with a holistic understanding of your audience alongside actionable insights that enable you to implement targeted promotions for improved outcomes. With user-friendly tools, you can design and tailor your own loyalty rules based on various criteria, including visits, purchases, expenditure, and social engagements. Whether you're launching a brand-new program or seeking to refine an existing one, we are dedicated to assisting you in crafting the loyalty experience you aspire to achieve. Additionally, our platform features a flexible segments editor for developing custom audiences, and you can leverage the strength of automation through our advanced AI-driven audience targeting capabilities, which streamlines processes and reduces reliance on extra teams. By utilizing these innovative features, you can enhance customer engagement and retention effectively.
Description
Enhance customer loyalty and boost profitability with each engagement. Our cutting-edge, real-time loyalty platform efficiently monitors and rewards all customer transactions, creating a unique and smooth experience for users. At the core of our robust system, Realtime-XLS features a dynamic rules engine that seamlessly tracks and rewards every interaction and transaction across various channels in real-time. By utilizing Realtime-XLS, you'll gain valuable insights into your customers' behaviors concerning banking, spending, and redemption, making it an ideal tool for fostering loyalty and maximizing profits. Additionally, our adaptable solution accommodates an array of value propositions, such as coalition loyalty programs, point redemption, merchant-funded promotions, and bank-wide loyalty schemes. With a comprehensive suite of standard APIs, integrating loyalty initiatives into your existing payment or banking systems, as well as front-end or mobile applications, becomes a straightforward process, ultimately enriching the customer experience. This approach not only cultivates loyalty but also enhances your overall business strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
Google Chat
Yes
Instagram
Yes
Mailchimp
Yes
Odoo
Yes
SendGrid
Yes
Toast POS
Yes
Twilio
Yes
WhatsApp
Yes
Integrations
Facebook
No
Facebook Messenger
No
Google Chat
No
Instagram
No
Mailchimp
No
Odoo
No
SendGrid
No
Toast POS
No
Twilio
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Genloyal
Founded
2023
Country
United States
Website
www.genloyal.com
Vendor Details
Company Name
Collinson Group
Founded
1989
Country
United Kingdom
Website
www.collinsongroup.com/loyalty-and-customer-engagement/loyalty-engines/realtime-xls
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No