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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Genkiosk front-end software is specifically designed for customer interaction, facilitating direct engagement with your users. This software can either be purchased as a standard package or tailored to fit the precise needs of your project, guaranteeing that all customer requirements are fulfilled. After your kiosks are operational, the Genkiosk online management system provides you with essential tools to oversee your entire network, whether it's a single kiosk or a vast array of thousands. Built with unmonitored locations in mind, Genkiosk effectively mitigates risks from cyber vandalism by ensuring that all kiosks are securely locked when not in use, allowing you to operate with complete confidence. The management of kiosk content can be executed remotely through the Genkiosk online platform, streamlining updates and deployment processes. With our efficient one-click schema deployment feature, you can update content across multiple machines simultaneously with just a single action, significantly reducing the time spent on manual updates and enhancing operational efficiency. Overall, Genkiosk not only simplifies kiosk management but also enhances security and user engagement effectively.

Description

The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$7 per user per month
Free Trial No 
Free Version No 

Pricing Details

$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Genkiosk

Founded

1997

Country

United Kingdom

Website

www.genkiosk.com

Vendor Details

Company Name

ServiceGuru

Country

United States

Website

www.serviceguru.com

Product Features

Kiosk

Activity Reservations No 
Digital Signature Yes 
License Management Yes 
Onsite Printing Yes 
Remote Access Yes 
Secure Browsing Yes 
Ticket / Order Fulfillment Yes 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access Yes 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access No 

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