Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Genkiosk front-end software is specifically designed for customer interaction, facilitating direct engagement with your users. This software can either be purchased as a standard package or tailored to fit the precise needs of your project, guaranteeing that all customer requirements are fulfilled. After your kiosks are operational, the Genkiosk online management system provides you with essential tools to oversee your entire network, whether it's a single kiosk or a vast array of thousands. Built with unmonitored locations in mind, Genkiosk effectively mitigates risks from cyber vandalism by ensuring that all kiosks are securely locked when not in use, allowing you to operate with complete confidence. The management of kiosk content can be executed remotely through the Genkiosk online platform, streamlining updates and deployment processes. With our efficient one-click schema deployment feature, you can update content across multiple machines simultaneously with just a single action, significantly reducing the time spent on manual updates and enhancing operational efficiency. Overall, Genkiosk not only simplifies kiosk management but also enhances security and user engagement effectively.
Description
The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$7 per user per month
Free Trial
No
Free Version
No
Pricing Details
$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Genkiosk
Founded
1997
Country
United Kingdom
Website
www.genkiosk.com
Vendor Details
Company Name
ServiceGuru
Country
United States
Website
www.serviceguru.com
Product Features
Kiosk
Activity Reservations
No
Digital Signature
Yes
License Management
Yes
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
No