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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Easily send fax images and PDF documents right from your smartphone with just a few taps. You can obtain a unique fax number to receive documents directly on your device, and unlike traditional fax machines that only handle black and white, Genius Fax utilizes Genius Scan's award-winning image processing to ensure your documents are clear and sharp. You will be notified once your fax has been successfully delivered, and alerts will also inform you when you receive incoming faxes. Designed to work seamlessly with Genius Scan, this app allows you to scan your documents and send them via fax effortlessly. It accommodates files up to 50 MB and includes a complimentary cover page featuring sender and recipient contact information along with a subject line and additional description. Moreover, you can easily select a PDF or image file to send from various apps or cloud storage, making faxing more accessible and convenient than ever. With these features, Genius Fax stands out as an essential tool for anyone needing to manage fax communications on the go.

Description

InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Genius Scan Yes 
Salesforce No 
Salesforce Agentforce Service No 

Integrations

Genius Scan No 
Salesforce Yes 
Salesforce Agentforce Service Yes 

Pricing Details

¢19 per page
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

The Grizzly Labs

Country

France

Website

www.thegrizzlylabs.com/genius-fax/

Vendor Details

Company Name

Upland Software

Founded

2010

Country

United States

Website

uplandsoftware.com/ingenius/

Product Features

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Tracking

CRM Yes 
Call Log Yes 
Call Recording No 
Call Routing No 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration Yes 

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