Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Easily send fax images and PDF documents right from your smartphone with just a few taps. You can obtain a unique fax number to receive documents directly on your device, and unlike traditional fax machines that only handle black and white, Genius Fax utilizes Genius Scan's award-winning image processing to ensure your documents are clear and sharp. You will be notified once your fax has been successfully delivered, and alerts will also inform you when you receive incoming faxes. Designed to work seamlessly with Genius Scan, this app allows you to scan your documents and send them via fax effortlessly. It accommodates files up to 50 MB and includes a complimentary cover page featuring sender and recipient contact information along with a subject line and additional description. Moreover, you can easily select a PDF or image file to send from various apps or cloud storage, making faxing more accessible and convenient than ever. With these features, Genius Fax stands out as an essential tool for anyone needing to manage fax communications on the go.
Description
InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience.
InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making.
Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow
Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel
API Access
Has API
No
API Access
Has API
No
Integrations
Genius Scan
Yes
Salesforce
No
Salesforce Agentforce Service
No
Integrations
Genius Scan
No
Salesforce
Yes
Salesforce Agentforce Service
Yes
Pricing Details
¢19 per page
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
The Grizzly Labs
Country
France
Website
www.thegrizzlylabs.com/genius-fax/
Vendor Details
Company Name
Upland Software
Founded
2010
Country
United States
Website
uplandsoftware.com/ingenius/
Product Features
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Tracking
CRM
Yes
Call Log
Yes
Call Recording
No
Call Routing
No
Caller Identification
Yes
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
Yes