Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GenieTracker™ offers a robust, user-friendly, and web-based solution for tracking bugs and managing quality within enterprises. Built with contemporary internet and database technologies, it ensures optimal performance and reliability. The software is designed to work seamlessly across all major web browsers currently available, while also supporting older versions for continued usability. It boasts a variety of features that streamline the reporting and tracking of issues, allowing users to navigate through even extensive databases of hundreds or thousands of bugs with ease. Users can quickly access critical information directly from the Home page, ensuring efficiency in managing incidents. Additionally, the system provides a suite of statistical reports, giving managers immediate insights into the status of projects and products, as well as an overview of the entire development lifecycle. Each report comes with clear guidance on interpreting the displayed data, which enhances decision-making processes. Overall, GenieTracker™ combines advanced technology with user-centric design to support effective quality management in software development.
Description
Experience a bug tracking system that is not only swift and user-friendly but also easily scalable, enabling you to resolve issues promptly and deliver outstanding products on schedule. With our complimentary tool, you can submit, monitor, and address bugs more efficiently through tailored workflows, organizational rules, and service level agreements (SLAs). You can conveniently log errors and track them according to your chosen criteria. Design custom views for your issue tracking software to prioritize the most pressing bugs. Utilize reports to analyze the number of logged bugs, their resolution status, and additional metrics. Engage with your team through interactive features like forums and discussions to keep everyone updated on their tasks. Establish rules that can automatically trigger updates in bug fields or in external applications. Email notifications ensure you and your team stay in the loop about new bugs, updates, and other important information. Furthermore, automate your SLAs to align with your customer's objectives and expectations, enhancing overall service quality. This comprehensive approach not only streamlines bug management but also fosters collaboration among team members, ultimately leading to improved product delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
Beamible
No
Bitbucket
No
Carbide
No
Complyance
No
Ema
No
GitHub
No
Kindo
No
Membrane
No
Slack
No
Testuff
No
Integrations
Beamible
Yes
Bitbucket
Yes
Carbide
Yes
Complyance
Yes
Ema
Yes
GitHub
Yes
Kindo
Yes
Membrane
Yes
Slack
Yes
Testuff
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$40 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Geniesys
Founded
2003
Country
United States
Website
www.geniesys.net
Vendor Details
Company Name
Zoho
Founded
1996
Country
United States
Website
www.zoho.com/bugtracker
Product Features
Bug Tracking
Backlog Management
No
Filtering
Yes
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
Yes
Workflow Management
Yes
Quality Management
Audit Management
No
Complaint Management
Yes
Compliance Management
No
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
Yes
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No
Product Features
Bug Tracking
Backlog Management
No
Filtering
Yes
Issue Tracking
Yes
Release Management
No
Task Management
Yes
Ticket Management
Yes
Workflow Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No