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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GenieTracker™ offers a robust, user-friendly, and web-based solution for tracking bugs and managing quality within enterprises. Built with contemporary internet and database technologies, it ensures optimal performance and reliability. The software is designed to work seamlessly across all major web browsers currently available, while also supporting older versions for continued usability. It boasts a variety of features that streamline the reporting and tracking of issues, allowing users to navigate through even extensive databases of hundreds or thousands of bugs with ease. Users can quickly access critical information directly from the Home page, ensuring efficiency in managing incidents. Additionally, the system provides a suite of statistical reports, giving managers immediate insights into the status of projects and products, as well as an overview of the entire development lifecycle. Each report comes with clear guidance on interpreting the displayed data, which enhances decision-making processes. Overall, GenieTracker™ combines advanced technology with user-centric design to support effective quality management in software development.

Description

Woodpecker Issue Tracker is a versatile and user-friendly software designed for workflow and process management, catering to small to medium enterprises as well as larger companies. A variety of clients, including AVS, have successfully utilized Woodpecker Issue Tracker to efficiently manage their business processes, oversee requirements, and conduct traditional error tracking. Each task progresses through a defined workflow, where the various statuses can be customized as needed. Users will find Woodpecker IT comes equipped with several template projects that can be tailored to fit specific requirements. Additionally, you have the ability to entirely redesign the workflow to suit your unique projects. Each status is visually represented by a color, enhancing clarity and facilitating better tracking. This color-coding system is consistently applied across all views of the fields, ensuring an easy understanding of the status associated with each item. Furthermore, the adaptability of the software makes it an excellent choice for businesses looking to streamline their operations efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Geniesys

Founded

2003

Country

United States

Website

www.geniesys.net

Vendor Details

Company Name

AVS

Founded

2002

Country

Germany

Website

www.woodpecker-it.com

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management Yes 
Workflow Management Yes 

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management Yes 

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