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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

GenieTracker™ offers a robust, user-friendly, and web-based solution for tracking bugs and managing quality within enterprises. Built with contemporary internet and database technologies, it ensures optimal performance and reliability. The software is designed to work seamlessly across all major web browsers currently available, while also supporting older versions for continued usability. It boasts a variety of features that streamline the reporting and tracking of issues, allowing users to navigate through even extensive databases of hundreds or thousands of bugs with ease. Users can quickly access critical information directly from the Home page, ensuring efficiency in managing incidents. Additionally, the system provides a suite of statistical reports, giving managers immediate insights into the status of projects and products, as well as an overview of the entire development lifecycle. Each report comes with clear guidance on interpreting the displayed data, which enhances decision-making processes. Overall, GenieTracker™ combines advanced technology with user-centric design to support effective quality management in software development.

Description

Reports come to you instantly, automatically enriched with a wealth of valuable information, enabling you to address them fifty times quicker. Users can conveniently report a bug by simply shaking their phone, allowing them to provide feedback without exiting your app. When they perform the shake gesture, Shake activates, facilitating seamless communication of their issues. You can capture any data from the user's device that you require, and the .setMetadata() function allows for straightforward customization of this data according to your debugging needs. Additionally, you can track user interactions within your app, log custom events with .log(), and monitor all network activity before they submit a bug report to you. The web dashboard allows you to filter and locate specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive instant bug alerts in your team chat and can automate task creation directly in your preferred issue tracker. Shake is designed to integrate smoothly with the existing tools your team utilizes, enhancing productivity while ensuring that bug reporting is as efficient as possible. This streamlined process ultimately allows for quicker resolution of issues, improving the overall user experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asana No 
Azure DevOps Server No 
Backbase No 
ClickUp No 
Crashlytics No 
Firebase No 
GitHub No 
Jira No 
Slack No 
Trello No 
Zapier No 
Zoho CRM No 

Integrations

Asana Yes 
Azure DevOps Server Yes 
Backbase Yes 
ClickUp Yes 
Crashlytics Yes 
Firebase Yes 
GitHub Yes 
Jira Yes 
Slack Yes 
Trello Yes 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Geniesys

Founded

2003

Country

United States

Website

www.geniesys.net

Vendor Details

Company Name

Shake

Country

United States

Website

www.shakebugs.com

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management Yes 
Workflow Management Yes 

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

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