Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GenieTracker™ offers a robust, user-friendly, and web-based solution for tracking bugs and managing quality within enterprises. Built with contemporary internet and database technologies, it ensures optimal performance and reliability. The software is designed to work seamlessly across all major web browsers currently available, while also supporting older versions for continued usability. It boasts a variety of features that streamline the reporting and tracking of issues, allowing users to navigate through even extensive databases of hundreds or thousands of bugs with ease. Users can quickly access critical information directly from the Home page, ensuring efficiency in managing incidents. Additionally, the system provides a suite of statistical reports, giving managers immediate insights into the status of projects and products, as well as an overview of the entire development lifecycle. Each report comes with clear guidance on interpreting the displayed data, which enhances decision-making processes. Overall, GenieTracker™ combines advanced technology with user-centric design to support effective quality management in software development.
Description
Reports come to you instantly, automatically enriched with a wealth of valuable information, enabling you to address them fifty times quicker. Users can conveniently report a bug by simply shaking their phone, allowing them to provide feedback without exiting your app. When they perform the shake gesture, Shake activates, facilitating seamless communication of their issues. You can capture any data from the user's device that you require, and the .setMetadata() function allows for straightforward customization of this data according to your debugging needs. Additionally, you can track user interactions within your app, log custom events with .log(), and monitor all network activity before they submit a bug report to you. The web dashboard allows you to filter and locate specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive instant bug alerts in your team chat and can automate task creation directly in your preferred issue tracker. Shake is designed to integrate smoothly with the existing tools your team utilizes, enhancing productivity while ensuring that bug reporting is as efficient as possible. This streamlined process ultimately allows for quicker resolution of issues, improving the overall user experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Asana
No
Azure DevOps Server
No
Backbase
No
ClickUp
No
Crashlytics
No
Firebase
No
GitHub
No
Jira
No
Slack
No
Trello
No
Integrations
Asana
Yes
Azure DevOps Server
Yes
Backbase
Yes
ClickUp
Yes
Crashlytics
Yes
Firebase
Yes
GitHub
Yes
Jira
Yes
Slack
Yes
Trello
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Geniesys
Founded
2003
Country
United States
Website
www.geniesys.net
Vendor Details
Company Name
Shake
Country
United States
Website
www.shakebugs.com
Product Features
Bug Tracking
Backlog Management
No
Filtering
Yes
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
Yes
Workflow Management
Yes
Quality Management
Audit Management
No
Complaint Management
Yes
Compliance Management
No
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
Yes
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No