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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

GeniePM allows you to easily develop user stories, use cases, and much more for your projects. Experience the convenience and effectiveness provided by our state-of-the-art technology. As a robust application, GeniePM elevates project management to unprecedented heights. Featuring sophisticated tools and smooth integration with various platforms, you can accurately craft user stories, quickly create sub-tasks, and collaborate with your team in an unparalleled manner. This application simplifies the user story creation process, making it not only simpler but also more efficient. With its user-friendly interface and cutting-edge AI capabilities, generating detailed user stories for your projects becomes a rapid process. Additionally, GeniePM's innovative subtask generation feature helps you conserve both time and effort, enhancing your overall productivity. Overall, adopting GeniePM can significantly transform the way you manage your projects.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Yes 
ClickUp Yes 
Freshdesk No 
Intercom No 
Jira Yes 
Linear Yes 
Microsoft Dynamics 365 No 
Notion Yes 
Salesforce No 
Zendesk No 
Zendesk Chat No 

Integrations

Azure DevOps No 
ClickUp No 
Freshdesk Yes 
Intercom Yes 
Jira No 
Linear No 
Microsoft Dynamics 365 Yes 
Notion No 
Salesforce Yes 
Zendesk Yes 
Zendesk Chat Yes 

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GeniePM

Website

www.genie.pm

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools No 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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