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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Genesis stands at the forefront of the global digital asset markets, serving as a comprehensive digital currency prime brokerage. Each month, Genesis handles billions in trades, loans, and digital currency transactions. Our experienced team, drawing on years of expertise from leading Wall Street investment banks, possesses an intricate knowledge of cryptocurrency markets. We offer a unified platform that simplifies access to digital asset trading, derivatives, lending, borrowing, custody, and prime brokerage services. This all-in-one solution is designed to meet all your digital asset requirements. As a fully operational digital currency prime broker, Genesis ensures that investors have a safe and efficient marketplace for trading, borrowing, lending, and storing their digital currencies. Clients can swiftly and dependably execute large orders. We operate as an OTC digital asset trading firm, fully regulated as a securities broker-dealer by the SEC and FINRA. Additionally, Genesis empowers clients to lend and borrow digital assets while gaining access to alternative liquidity options for hedging, speculation, and working capital needs, thereby enhancing their trading strategies and financial flexibility.

Description

Enhance your Genesys Contact Center by incorporating social media and digital messaging with PureSocial, a cloud solution designed to provide a fully omnichannel experience. This integration allows you to broaden the functionality of your existing Contact Center significantly. By leveraging advanced features, you can elevate customer satisfaction and boost agent efficiency. With PureSocial, you can seamlessly add platforms like Twitter, Facebook, Instagram, YouTube, LinkedIn, Messenger, SMS, and WhatsApp in under a day, all with just a few simple clicks within your Genesys Cloud environment. This swift integration empowers your organization to stay connected with customers across various channels, ensuring a modern and responsive communication strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Crypto Backoffice Yes 
Facebook No 
Facebook Messenger No 
Genesys Cloud CX No 
Halo Wallet Yes 
Instagram No 
LinkedIn No 
WhatsApp No 
X (Twitter) No 

Integrations

Crypto Backoffice No 
Facebook Yes 
Facebook Messenger Yes 
Genesys Cloud CX Yes 
Halo Wallet No 
Instagram Yes 
LinkedIn Yes 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Genesis Global Trading

Founded

2013

Country

United States

Website

genesistrading.com

Vendor Details

Company Name

Sixbell

Founded

1989

Country

Chile

Website

www.puresocial.cx/en/

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

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