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support

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Description

Genea offers a cloud-based, automated submeter billing solution that integrates seamlessly with both networked and non-networked meters, simplifying the reading and billing of submeters. Say goodbye to outdated clipboards and spreadsheets, and remove the uncertainties surrounding submetering for good. Our innovative, mobile-first platform enhances the efficiency of submeter reading and billing by eliminating the manual processes that have historically led to errors. By replacing traditional record-keeping methods, your property management team can dedicate more time to critical tasks, ensuring top-notch service and precise invoicing for tenants. Genea’s contemporary approach to submeter billing is designed to eradicate manual workflows and clarify your current system. Interested in experiencing the benefits firsthand? Our experts will review your existing submeter billing spreadsheets to identify mistakes that may result in inaccurate charges for your tenants, ultimately helping you achieve greater accuracy in your billing practices. This proactive analysis can lead to significant improvements in both efficiency and tenant satisfaction.

Description

Harness the power of TAMM to foster innovation in smart metering and discover new business opportunities, all without being hindered by device or communication limitations, thanks to advanced software solutions. Terranova Advanced Metering Management serves as an integral part of the digital enablement platform that enhances smart metering operations and user workflows. This technology-agnostic, modular, and highly scalable solution incorporates built-in security features as a standard offering. It provides a single, user-friendly interface and enables seamless plug-and-play integration for a hassle-free experience. By capitalizing on the advantages of smart metering, organizations can effectively utilize both existing and new assets. Designed to be future-proof, it also advocates for sustainable best practices. Furthermore, it expertly manages two-way communication processes between field devices and the central system while automating the oversight of radio-frequency communication networks. Field operators are empowered through local interaction capabilities with over 50 distinct smart meter models, making it adaptable to various needs. Notably, this system is specifically tailored for prepayment management in the gas sector, ensuring industry-specific solutions are readily available.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Arcules Yes 
Building Engines Yes 
Cisco Meraki Yes 
Cisco Webex Yes 
Eagle Eye Networks Yes 
Envoy Yes 
Genea Access Control Yes 
MRI Software Yes 
Microsoft Teams Yes 
Milestone Analytics Yes 
Okta Yes 
OneLogin Yes 
Slack Yes 
Splash Yes 
VTS Yes 
YouCanBookMe Yes 
Zapier Yes 
exacqVision Yes 

Integrations

Active Directory No 
Arcules No 
Building Engines No 
Cisco Meraki No 
Cisco Webex No 
Eagle Eye Networks No 
Envoy No 
Genea Access Control No 
MRI Software No 
Microsoft Teams No 
Milestone Analytics No 
Okta No 
OneLogin No 
Slack No 
Splash No 
VTS No 
YouCanBookMe No 
Zapier No 
exacqVision No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Genea

Country

United States

Website

www.getgenea.com/products/submeter-billing/

Vendor Details

Company Name

Terranova

Country

United States

Website

www.terranovasoftware.eu/es/tamm-mdm

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

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