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features
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support

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Description

Genea offers a cloud-based, automated submeter billing solution that integrates seamlessly with both networked and non-networked meters, simplifying the reading and billing of submeters. Say goodbye to outdated clipboards and spreadsheets, and remove the uncertainties surrounding submetering for good. Our innovative, mobile-first platform enhances the efficiency of submeter reading and billing by eliminating the manual processes that have historically led to errors. By replacing traditional record-keeping methods, your property management team can dedicate more time to critical tasks, ensuring top-notch service and precise invoicing for tenants. Genea’s contemporary approach to submeter billing is designed to eradicate manual workflows and clarify your current system. Interested in experiencing the benefits firsthand? Our experts will review your existing submeter billing spreadsheets to identify mistakes that may result in inaccurate charges for your tenants, ultimately helping you achieve greater accuracy in your billing practices. This proactive analysis can lead to significant improvements in both efficiency and tenant satisfaction.

Description

Advanced Metering Infrastructure (AMI) holds the promise of revolutionizing your business operations and enhancing customer service experiences. However, conventional AMI solutions often involve costly meter data management (MDM) systems that can be expensive to deploy, operate, and maintain, while also constraining the effective use of AMI data. Utegration’s MeterData4U stands out as a next-generation AMI solution that integrates AMI and customer information systems (CIS) into a single, sophisticated, patented platform. This unification simplifies architecture and optimizes business processes, making it more cost-effective for utility companies to innovate and foster meaningful interactions with their customers. With SAP-certified integration, MeterData4U ensures a reliable investment, delivering a comprehensive perspective on metering, billing, and customer data. Moreover, it offers exceptional insights into daily operations and advanced analytical functions. By streamlining processes and reducing the need for manual interventions, MeterData4U significantly shortens the time required to address customer inquiries, improving overall efficiency and satisfaction. In this way, utilities can leverage technology to create more responsive and engaging customer service.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Arcules Yes 
Cisco Meraki Yes 
Cisco Webex Yes 
Eagle Eye Networks Yes 
Envoy Yes 
Google Workspace Yes 
Invoice Cloud No 
MiServices No 
Microsoft Entra ID Yes 
Milestone Analytics Yes 
Okta Yes 
OneLogin Yes 
Rhombus Yes 
SAP Cloud Platform No 
Salient Yes 
Slack Yes 
Splash Yes 
Yardi Advanced Budgeting & Forecasting Yes 
YouCanBookMe Yes 

Integrations

Arcules No 
Cisco Meraki No 
Cisco Webex No 
Eagle Eye Networks No 
Envoy No 
Google Workspace No 
Invoice Cloud Yes 
MiServices Yes 
Microsoft Entra ID No 
Milestone Analytics No 
Okta No 
OneLogin No 
Rhombus No 
SAP Cloud Platform Yes 
Salient No 
Slack No 
Splash No 
Yardi Advanced Budgeting & Forecasting No 
YouCanBookMe No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Genea

Country

United States

Website

www.getgenea.com/products/submeter-billing/

Vendor Details

Company Name

Utegration

Country

United States

Website

www.utegration.com/products/meterdata4u/

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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