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Average Ratings 2 Ratings

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features
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support

Description

GenMail is a sophisticated email and calendar management tool that utilizes AI to help users efficiently handle multiple mail accounts within a single interface. It offers desktop and mobile applications that integrate with various services including Gmail, Outlook/Microsoft 365, iCloud, NAVER, Yahoo! JAPAN, LINE WORKS, among others that support IMAP/SMTP, albeit with certain provider-specific constraints. The platform features a consolidated inbox, organized folders, and robust search capabilities paired with AI tools for inbox management, including message summaries, reply drafts tailored to the user's unique writing style, suggestions for follow-ups, options for scheduling emails, and natural language capabilities for searching emails. Additionally, its unified calendar aggregates all connected calendars, facilitating event creation and tracking of RSVPs. Users have the option to review and modify AI-assisted drafts prior to dispatch, with AI functionalities tied to individual accounts utilizing Genspark credits. GenMail can be accessed across various platforms, including macOS, Windows, iOS, Android, and through web browsers, ensuring that email data remains secure with the respective email providers. This makes GenMail an ideal solution for those looking to streamline their communication and scheduling processes in a cohesive environment.

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Copper No 
Dialpad Connect No 
Dialpad Support No 
Genspark Yes 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Integrately No 
Microsoft Outlook Yes 
Pabbly Connect No 
Pipedrive No 
Quickwork No 
Salesflare No 
Stackreaction No 
Stripe No 
Twilio No 
WhatsApp No 
Zapier No 
Zoho CRM No 
iCloud Yes 

Integrations

Gmail Yes 
Copper Yes 
Dialpad Connect Yes 
Dialpad Support Yes 
Genspark No 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Integrately Yes 
Microsoft Outlook No 
Pabbly Connect Yes 
Pipedrive Yes 
Quickwork Yes 
Salesflare Yes 
Stackreaction Yes 
Stripe Yes 
Twilio Yes 
WhatsApp Yes 
Zapier Yes 
Zoho CRM Yes 
iCloud No 

Pricing Details

Free
GenMail has no separate plan; usage follows the user's Genspark account plan and credits.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Genspark

Founded

2023

Country

United States

Website

www.genspark.ai/genmail

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

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