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Description
Gemini 3.5 Transcribe represents Google’s most advanced speech-to-text technology to date, tailored for sophisticated voice interactions and immediate transcription. Rather than merely translating speech into text, it converts raw audio into polished, precise, and well-structured text, effectively managing background noise, intricate terminology, various accents, dialects, and natural speech rhythms. Its intelligent transcription capabilities automatically account for self-corrections, eliminate filler words like “ums” and “ahs,” and present the final output in an easily readable format. This model offers continuous bidirectional streaming with sub-second response times, making it ideal for interactive voice applications, alongside the ability to process pre-recorded audio for meetings, call logs, and other recordings while ensuring speaker attribution and word-level timestamps. Additionally, its custom vocabulary feature enables the recognition of specialized terms, unique spellings, postal codes, order IDs, and other industry-specific language, enhancing its versatility for various use cases. As a result, Gemini 3.5 Transcribe stands out as a powerful tool for anyone seeking high-quality transcription services.
Description
An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Avaya Cloud Office
No
Cisco CX Cloud
No
Gboard
Yes
Gemini
Yes
Gemini Enterprise Agent Platform
Yes
Genesys Cloud CX
No
Google AI Studio
Yes
Google Antigravity
Yes
Google Chrome
Yes
Google Meet
No
Integrations
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
Gboard
No
Gemini
No
Gemini Enterprise Agent Platform
No
Genesys Cloud CX
Yes
Google AI Studio
No
Google Antigravity
No
Google Chrome
No
Google Meet
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Founded
1998
Country
United States
Website
blog.google/innovation-and-ai/models-and-research/gemini-models/gemini-3-5-transcribe/
Vendor Details
Company Name
Tomato.ai
Country
United States
Website
tomato.ai/
Product Features
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No