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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

With Gaya, the monotonous chore of transferring information from one carrier to another is eliminated, allowing you to gather all essential details at once and swiftly autofill the necessary carrier portals. By handling the repetitive data entry tasks, Gaya frees up your time so you can focus on nurturing relationships and establishing trust with your clients. Utilizing advanced AI technology, Gaya expertly scans and retrieves data from various sources, including carrier portals and Agency Management Systems (AMS). It is also capable of extracting data from physical documents, such as carriers' declaration pages and record forms. Additionally, if you take screenshots, Gaya will smartly identify and capture pertinent details. The platform effortlessly pastes this information, ensuring that carrier portals and other insurance web systems are filled out automatically. No matter if the form features an input field, checkbox, radio button, or drop-down menu, Gaya’s AI is equipped to handle it all efficiently. This innovative tool not only streamlines your workflow but also enhances your overall productivity in the insurance processing landscape.

Description

General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zoho CRM Yes 
AgencyZoom Yes 
Canopy Connect Yes 
Cognito Forms Yes 
Guidewire No 
HawkSoft Yes 
HubSpot CRM No 
Jotform Yes 
Momentum AMP by NowCerts Yes 
SALT Yes 
Zapier Yes 

Integrations

Salesforce Yes 
Zoho CRM Yes 
AgencyZoom No 
Canopy Connect No 
Cognito Forms No 
Guidewire Yes 
HawkSoft No 
HubSpot CRM Yes 
Jotform No 
Momentum AMP by NowCerts No 
SALT No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gaya Ai

Founded

2021

Country

United States

Website

gaya.ai/

Vendor Details

Company Name

General Magic

Country

United States

Website

generalmagic.inc/

Product Features

Product Features

Alternatives

Alternatives

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