Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Seamlessly gather and distribute video content from your community at any time and from any location. Learn how over 100 organizations are utilizing our Video Relationship Management software to enhance engagement like never before. Accelerate your revenue growth with our newly developed pre-set video requests, activation playbooks, and strategies for content use. This platform simplifies the process of video creation, making it both scalable and cost-effective. It allows for straightforward management and distribution of video content to your audience. Additionally, it fosters collaboration among customers and employees, reinforcing human connections one video and one community at a time. Based on our extensive experience with associations, we will guide you in utilizing member videos to boost engagement and generate additional revenue. From marketing to internal communications and advocacy efforts, organizations are leveraging Gather Voices to tap into the potential of video, effectively engaging their audiences and achieving impactful outcomes. With this innovative approach, you can transform how your community interacts and connects, ensuring that every video shared strengthens those vital relationships.
Description
RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon S3
No
Blackbaud Luminate Online
Yes
Brightcove
Yes
Google Cloud Platform
No
Intercom
No
Salesforce
Yes
ServiceNow
No
Wistia
Yes
Zapier
No
Zendesk
No
Integrations
Amazon S3
Yes
Blackbaud Luminate Online
No
Brightcove
No
Google Cloud Platform
Yes
Intercom
Yes
Salesforce
No
ServiceNow
Yes
Wistia
No
Zapier
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$65 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Gather Voices
Founded
2017
Country
United States
Website
www.gathervoices.co
Vendor Details
Company Name
RecRam
Founded
2022
Country
Turkey
Website
recram.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No