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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Seamlessly gather and distribute video content from your community at any time and from any location. Learn how over 100 organizations are utilizing our Video Relationship Management software to enhance engagement like never before. Accelerate your revenue growth with our newly developed pre-set video requests, activation playbooks, and strategies for content use. This platform simplifies the process of video creation, making it both scalable and cost-effective. It allows for straightforward management and distribution of video content to your audience. Additionally, it fosters collaboration among customers and employees, reinforcing human connections one video and one community at a time. Based on our extensive experience with associations, we will guide you in utilizing member videos to boost engagement and generate additional revenue. From marketing to internal communications and advocacy efforts, organizations are leveraging Gather Voices to tap into the potential of video, effectively engaging their audiences and achieving impactful outcomes. With this innovative approach, you can transform how your community interacts and connects, ensuring that every video shared strengthens those vital relationships.

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 No 
Blackbaud Luminate Online Yes 
Brightcove Yes 
Google Cloud Platform No 
Intercom No 
Salesforce Yes 
ServiceNow No 
Wistia Yes 
Zapier No 
Zendesk No 

Integrations

Amazon S3 Yes 
Blackbaud Luminate Online No 
Brightcove No 
Google Cloud Platform Yes 
Intercom Yes 
Salesforce No 
ServiceNow Yes 
Wistia No 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Gather Voices

Founded

2017

Country

United States

Website

www.gathervoices.co

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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