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Description
Empower your visitors to order seamlessly from their mobile devices, eliminating the need to wait in line. Discover how your guests can place orders from virtually anywhere! Gatemaster Technology has joined forces with Attractions.io to significantly improve the guest experience for countless attraction attendees globally. With over twenty years of experience, Gatemaster has developed cutting-edge software solutions designed to boost revenue, streamline operations, and elevate the visitor experience. Regardless of your attraction's scale, we offer tailored solutions to meet your specific requirements. Understanding that each attraction is distinct, our platform is adaptable and supported by top-tier concierge service. Our dedicated team is equipped to deliver inventive strategies that ensure both convenience and dependability, allowing your guests to focus on creating unforgettable memories unique to your attraction. We are committed to empowering every attraction business to achieve remarkable success by enhancing profits and optimizing operational efficiency, ensuring they thrive in a competitive landscape.
Description
VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Afterpay
No
BridgePay
No
Campaign Monitor
No
Factor4
No
HubSpot CRM
No
Klaviyo
No
Patch Retention
No
PayU
No
Rezdy
No
SMSGlobal
No
Integrations
Afterpay
Yes
BridgePay
Yes
Campaign Monitor
Yes
Factor4
Yes
HubSpot CRM
Yes
Klaviyo
Yes
Patch Retention
Yes
PayU
Yes
Rezdy
Yes
SMSGlobal
Yes
Pricing Details
$59.99 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gatemaster Systems
Founded
1994
Country
United States
Website
www.gatemaster.com
Vendor Details
Company Name
VenueSumo
Country
Australia
Website
venuesumo.com
Product Features
Museum
Collections Management
No
Event Management
No
Exhibit Management
No
Gift Shop POS
No
Grant Management
No
Insurance Management
No
Membership Management
No
Ticketing
No
Point of Sale
Barcode Scanning
Yes
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
Yes
Concessions Management
Yes
Customer Database
Yes
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
Yes
Mobile Ticketing
No
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
Yes
Reserved Seating
Yes
Season Tickets
Yes
Ticket Brokering
No
VIP & Discount Tickets
Yes
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
