Average Ratings 0 Ratings
Average Ratings 2,944 Ratings
Description
GateKeeperAI merges a robust customer relationship management (CRM) system with an optional AI phone receptionist tailored for service-oriented businesses. This CRM efficiently consolidates contacts and leads from various sources, including web forms, website chat, Facebook and Instagram lead advertisements, as well as phone calls, into a unified pipeline featuring task management and appointment scheduling capabilities. Under the AI Receptionist plan, an intelligent system responds to incoming calls, poses intake questions defined by the business, schedules appointments, or directs callers to staff during operational hours, while also documenting call details and transcripts within the CRM. Additionally, teams can synchronize their calendars and email accounts, receive notifications for new leads, and utilize CRM workflows via platforms like ChatGPT or Claude. The service caters to a diverse range of industries such as home services, legal firms, real estate agencies, tax offices, restaurants, and medical scheduling teams that require effective management of incoming requests and follow-ups. Notably, the CRM can be accessed independently of the AI receptionist service, which includes a provision of 500 call minutes each month, allowing for flexibility in usage and integration. This combination enhances operational efficiency for businesses looking to optimize their customer interactions.
Description
Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bullhorn
No
Calero
No
Domo
No
Facebook Ads
Yes
FirstDigital
No
Fivetran
No
Gmail
Yes
Instagram Ads
Yes
Jatheon
No
LiveHelpNow
No
Integrations
Bullhorn
Yes
Calero
Yes
Domo
Yes
Facebook Ads
No
FirstDigital
Yes
Fivetran
Yes
Gmail
No
Instagram Ads
No
Jatheon
Yes
LiveHelpNow
Yes
Pricing Details
$40/month
CRM plans start at $40/month for 2 seats; a 5-seat plan is $75/month. The AI Receptionist plan starts at $200/month and includes 500 minutes; additional minutes are $0.35/minute. One-time setup starts at $250. A law-firm plan with Clio Grow starts at $500/month.
Free Trial
Yes
Free Version
No
Pricing Details
$10.50/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
VerdictIQ
Country
United States
Website
gatekeeperai.org
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
zoom.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Alternatives
No Alternatives
