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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Assign users unique identities based on their real-time engagement patterns, and reward them with points to encourage higher usage. By visualizing their recent achievements, users can stay motivated and inspired to improve. This approach fosters a sense of friendly competition among colleagues and teams, driving engagement further. Personalized suggestions for next steps are provided to assist users in leveling up their performance. Champions, both individual and team-based, are prominently highlighted through a message bar or web part, enhancing visibility. Our advanced analytics engine meticulously tracks user and team activity, converting it into points, awards, and rankings to promote accountability. The gamified dashboard presents a clear visualization of progress and achievements for both users and administrators alike. By consistently focusing on targeted metrics, self and peer competition flourishes, making the digital workplace not only more enjoyable but also more efficient. With GAMIFY's engaging badges and points system, employees will find themselves eager to use the SharePoint portal and motivated to surpass their colleagues. Additionally, GAMIFY simplifies the process of incentivizing users to create and update content, fostering a culture of continuous improvement and collaboration. Ultimately, this innovative approach transforms how teams interact with digital tools, enhancing overall productivity and workplace satisfaction.

Description

nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 
Siro Yes 

Integrations

Microsoft 365 No 
Microsoft SharePoint No 
Siro No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Intlock

Founded

2005

Country

United States

Website

www.intlock.com/products/sharepoint-office365-analytics/sharepoint-gamification/

Vendor Details

Company Name

nGUVU

Founded

2015

Country

Canada

Website

www.nguvu.com

Product Features

Gamification

Badge Management No 
Collaboration Tools No 
Contest Management No 
Feedback Management No 
For Call Centers No 
For Developers No 
For Education No 
For Onboarding No 
For Sales No 
Goal Setting / Tracking No 
Leaderboards / Activity Tracking No 
Performance Metrics No 
Rewards Management No 

Product Features

Gamification

Badge Management Yes 
Collaboration Tools Yes 
Contest Management Yes 
Feedback Management Yes 
For Call Centers Yes 
For Developers No 
For Education Yes 
For Onboarding Yes 
For Sales Yes 
Goal Setting / Tracking Yes 
Leaderboards / Activity Tracking Yes 
Performance Metrics Yes 
Rewards Management Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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