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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.

Description

Kanal is an innovative automation platform for WhatsApp that aims to elevate your messaging approach into a powerful tool for generating sales. This platform enables businesses to fully leverage WhatsApp's capabilities to effectively connect with potential customers, convert leads into sales, and streamline their customer service processes. Among its standout features are: Smart Campaigns: Initiate focused WhatsApp campaigns specifically designed to meet customer preferences, enhancing engagement through tailored messaging. Automations: Ensure round-the-clock immediate responses and develop personalized scenarios to create unique customer experiences at scale. Multi-User Collaboration: Enhance teamwork and customer service strategies through improved communication among team members. Custom Conversations: Tailor interaction flows to resonate with your brand's identity and the specific journey of your customers. Comprehensive Reporting: Access detailed insights on how campaigns are performing along with metrics related to customer engagement and return on investment. Chatbot Integration: Streamline the handling of common queries while offering prompt assistance. QR Code Generator: Effortlessly produce and distribute WhatsApp contact information for easier customer access. Kanal not only simplifies the messaging process but also empowers businesses to build stronger relationships with their audience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
WhatsApp Yes 
Airtable Yes 
Bigin by Zoho CRM Yes 
Bikayi Yes 
Cashfree Payments Yes 
Facebook Yes 
Facebook Ads Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
KONDESK Yes 
Kylas Yes 
Meta Ads Yes 
OpenCart Yes 
Razorpay Yes 
Shiprocket Yes 
Wix Yes 
WooCommerce Yes 
monday AI work platform Yes 

Integrations

Shopify Yes 
WhatsApp Yes 
Airtable No 
Bigin by Zoho CRM No 
Bikayi No 
Cashfree Payments No 
Facebook No 
Facebook Ads No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
KONDESK No 
Kylas No 
Meta Ads No 
OpenCart No 
Razorpay No 
Shiprocket No 
Wix No 
WooCommerce No 
monday AI work platform No 

Pricing Details

$40 per month
Billed annually
Free Trial No 
Free Version Yes 

Pricing Details

$49/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gallabox

Country

India

Website

gallabox.com

Vendor Details

Company Name

Kanal

Founded

2024

Country

France

Website

www.getkanal.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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