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Description
Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.
Description
Kanal is an innovative automation platform for WhatsApp that aims to elevate your messaging approach into a powerful tool for generating sales. This platform enables businesses to fully leverage WhatsApp's capabilities to effectively connect with potential customers, convert leads into sales, and streamline their customer service processes.
Among its standout features are:
Smart Campaigns: Initiate focused WhatsApp campaigns specifically designed to meet customer preferences, enhancing engagement through tailored messaging.
Automations: Ensure round-the-clock immediate responses and develop personalized scenarios to create unique customer experiences at scale.
Multi-User Collaboration: Enhance teamwork and customer service strategies through improved communication among team members.
Custom Conversations: Tailor interaction flows to resonate with your brand's identity and the specific journey of your customers.
Comprehensive Reporting: Access detailed insights on how campaigns are performing along with metrics related to customer engagement and return on investment.
Chatbot Integration: Streamline the handling of common queries while offering prompt assistance.
QR Code Generator: Effortlessly produce and distribute WhatsApp contact information for easier customer access.
Kanal not only simplifies the messaging process but also empowers businesses to build stronger relationships with their audience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Shopify
WhatsApp
Airtable
Bigin by Zoho CRM
Cashfree Payments
Corefactors AI CRM
Facebook
Facebook Ads
Google Sheets
HubSpot CRM
Integrations
Shopify
WhatsApp
Airtable
Bigin by Zoho CRM
Cashfree Payments
Corefactors AI CRM
Facebook
Facebook Ads
Google Sheets
HubSpot CRM
Pricing Details
$40 per month
Free Trial
Free Version
Pricing Details
$49/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gallabox
Country
India
Website
gallabox.com
Vendor Details
Company Name
Kanal
Founded
2024
Country
France
Website
www.getkanal.com
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics