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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.

Description

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Shopify Yes 
Wix Yes 
BigCommerce No 
Bigin by Zoho CRM Yes 
Bikayi Yes 
Cashfree Payments Yes 
Google Sheets Yes 
Help Scout No 
KONDESK Yes 
Kylas Yes 
Meta Ads Yes 
Pipedrive No 
PrestaShop No 
Razorpay Yes 
Salesforce No 
Shiprocket Yes 
WhatsApp Yes 
monday AI work platform Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Shopify Yes 
Wix Yes 
BigCommerce Yes 
Bigin by Zoho CRM No 
Bikayi No 
Cashfree Payments No 
Google Sheets No 
Help Scout Yes 
KONDESK No 
Kylas No 
Meta Ads No 
Pipedrive Yes 
PrestaShop Yes 
Razorpay No 
Salesforce Yes 
Shiprocket No 
WhatsApp No 
monday AI work platform No 

Pricing Details

$40 per month
Billed annually
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gallabox

Country

India

Website

gallabox.com

Vendor Details

Company Name

JungleWorks

Founded

2017

Country

United States

Website

jungleworks.com/hippo/

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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