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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.

Description

GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Airtable Yes 
Bigin by Zoho CRM Yes 
Bikayi Yes 
Cellcast No 
ChatGPT No 
Corefactors AI CRM Yes 
Facebook Messenger No 
Google Sheets Yes 
HubSpot CRM Yes 
KONDESK Yes 
Kylas Yes 
Meta AI No 
OpenCart Yes 
Salesforce No 
Shiprocket Yes 
Telnyx No 
Twilio No 
Wix Yes 
monday AI work platform Yes 

Integrations

WhatsApp Yes 
Airtable No 
Bigin by Zoho CRM No 
Bikayi No 
Cellcast Yes 
ChatGPT Yes 
Corefactors AI CRM No 
Facebook Messenger Yes 
Google Sheets No 
HubSpot CRM No 
KONDESK No 
Kylas No 
Meta AI Yes 
OpenCart No 
Salesforce Yes 
Shiprocket No 
Telnyx Yes 
Twilio Yes 
Wix No 
monday AI work platform No 

Pricing Details

$40 per month
Billed annually
Free Trial No 
Free Version Yes 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gallabox

Country

India

Website

gallabox.com

Vendor Details

Company Name

GirikSMS

Founded

2021

Country

United States

Website

www.giriksms.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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