Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transforming your clients into a powerful engine for growth is entirely achievable. The Gainsight Customer Cloud consolidates all necessary technologies to facilitate seamless product adoption and help your customers reach their goals with your business. By carefully orchestrating the customer journey across all departments, you can cultivate long-term relationships and consistently deliver impressive results. Integrate comprehensive SaaS product analytics with tailored in-app interactions to provide users with outstanding experiences. Gather valuable feedback, engage with respondents to close the feedback loop, and unearth insights that drive a remarkable customer experience. This open platform serves as a centralized hub for customer data systems, equipping every team member with actionable insights to enhance decision-making in favor of customer satisfaction. Moreover, it enables revenue growth through detailed whitespace analysis, strategic upsell and cross-sell playbooks, and efficient renewal processes to maximize profitability. In doing so, businesses can foster stronger connections and ensure long-term success in a competitive marketplace.
Description
Snowplow is a data collection platform that is best in class for Data Teams. Snowplow allows you to collect rich, high-quality data from all your products and platforms. Your data is instantly available and delivered to your chosen data warehouse. This allows you to easily join other data sets to power BI tools, custom reporting, or machine learning models.
The Snowplow pipeline runs in your cloud (AWS or GCP), giving your complete control over your data.
Snowplow allows you to ask and answer any questions related to your business or use case using your preferred tools.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Analytics
Yes
Ikigai
Yes
Matia
Yes
Tableau
Yes
Airship
No
Boomerang
Yes
Causal
Yes
Census
Yes
GTM Buddy
Yes
Houseware
Yes
Integrations
Google Analytics
Yes
Ikigai
Yes
Matia
Yes
Tableau
Yes
Airship
Yes
Boomerang
No
Causal
No
Census
No
GTM Buddy
No
Houseware
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Gainsight
Founded
2009
Country
United States
Website
www.gainsight.com
Vendor Details
Company Name
Snowplow Analytics
Founded
2012
Country
United Kingdom
Website
snowplowanalytics.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
No
Contextual Guidance
Yes
Data Validation
No
In-App Training
Yes
Launch Management
Yes
Multi-Language
No
Self Service Tools
Yes
Surveys & Feedback
Yes
User Onboarding
Yes
Mobile App Analytics
A/B Testing
Yes
Channel Attribution
Yes
Cohort Analysis
Yes
Funnel Analysis
Yes
In-App Events Tracking
Yes
Push Notifications
Yes
Retention Tracking
Yes
Revenue Tracking
No
Uninstall Tracking
Yes
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
Yes
Campaign Segmentation
No
Content Analytics
Yes
Contextual Targeting
No
Customer Profiles
No
Experience Management
Yes
Recommendation Engine
No
Website Personalization
Yes
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Product Management
Collaboration
No
Feedback Collection
Yes
Idea Management
No
Milestone Tracking
No
Prioritization
No
Product Roadmapping
No
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
Revenue Operations
AI Insights
No
Account Health Dashboard
No
Automatic CRM Updates
No
Contact / Activity Tracking
No
RevOps Automation
No
Revenue Dashboard
No
Revenue Intelligence / Reporting
No
Sales Analytics
No
Sales Forecasting
No
Third-Party Data Aggregation
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
No
User Journeys
Yes
User Research
No
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
No
Goal Tracking
Yes
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
Yes
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
Yes
Product Features
Data Extraction
Disparate Data Collection
Yes
Document Extraction
No
Email Address Extraction
Yes
IP Address Extraction
Yes
Image Extraction
No
Phone Number Extraction
Yes
Pricing Extraction
No
Web Data Extraction
Yes
Data Loss Prevention
Compliance Reporting
No
Incident Management
No
Policy Management
No
Sensitive Data Identification
No
Web Threat Management
No
Whitelisting / Blacklisting
No
Data Management
Customer Data
Yes
Data Analysis
No
Data Capture
Yes
Data Integration
Yes
Data Migration
Yes
Data Quality Control
Yes
Data Security
Yes
Information Governance
Yes
Master Data Management
Yes
Match & Merge
Yes
Data Quality
Address Validation
No
Data Deduplication
Yes
Data Discovery
Yes
Data Profililng
Yes
Master Data Management
Yes
Match & Merge
Yes
Metadata Management
Yes
Embedded Analytics
Ad hoc Query
No
Application Development
No
Benchmarking
No
Dashboard
No
Interactive Reports
No
Mobile Reporting
No
Multi-User Collaboration
No
Self Service Analytics
No
Streaming Analytics
No
Visual Workflow Management
No
ETL
Data Analysis
No
Data Filtering
Yes
Data Quality Control
Yes
Job Scheduling
Yes
Match & Merge
Yes
Metadata Management
Yes
Non-Relational Transformations
Yes
Version Control
Yes
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Mobile App Analytics
A/B Testing
No
Channel Attribution
No
Cohort Analysis
No
Funnel Analysis
No
In-App Events Tracking
No
Push Notifications
No
Retention Tracking
No
Revenue Tracking
No
Uninstall Tracking
No
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Web Analytics
Campaign Management
No
Conversion Tracking
Yes
Form Analytics
No
Goal Tracking
Yes
Keyword Tracking
Yes
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
Yes
Time on Site Tracking
Yes
User Interaction Tracking
Yes